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Season Tickets

New for 2015 Digital Ticketing – The Toronto Blue Jays are going Digital!

The future of sports ticketing is here! All Season Tickets will be digital, making it easier for you to access, manage, and scan your tickets. Plus, you'll be entitled to earn additional benefits by doing what you already love to do – enjoying Blue Jays Baseball! Check out the Digital Ticketing and Earn Additional Benefits tabs below for more details.

  1. Digital
    Ticketing
    and
    Account
    Mgmt
  2. Season
    Ticket
    Holder
    Card
  3. Exclusive
    Events
  4. Benefits
    and
    Discounts
  5. Earned
    Add'l
    Benefits
  6. Ticket
    Exchanges
  7. Donate
    Your
    Tickets
  8. Seating
    Map
    and
    Prices
  9. Contact
    Us

DIGITAL TICKETING

All your 2015 season tickets will be digital – stored online and on your new Season Ticket Holder card. Accessing, managing and using your tickets has never been this easy.

Using your tickets: Simply scan your Season Ticket Holder card or your smartphone displaying your digital tickets at the gate to enter the stadium and enjoy the game. You will be issued a locator slip for each ticket bearing the applicable seat location and other information. This locator slip is your evidence of the right to occupy the specified seat location during the applicable game and must be presented upon request. The locator slip cannot be replaced if lost or stolen.

Managing your tickets: Your Toronto Blue Jays online Account Manager is an easy and secure way to access and manage your tickets quickly and at your convenience. Now enhanced with new features:

  • Renew your season ticket subscription
  • View your tickets on your smartphone
  • Transfer tickets to ticket partners and others
  • Exchange tickets before a game is played
  • New: Load and reload eCash to your account and check your eCash balance
  • New: Management of your earned additional benefits
  • Account maintenance
  • RSVP for special Season Ticket Holder events
  • Add and update your four authorized exchange contacts

SUBSCRIBER SERVICES WINDOWS AT GATE 7 BOX OFFICE

  • Windows 1, 2 and 3 of the Gate 7 box office at Rogers Centre™ are dedicated to subscriber services on game days from 90 minutes before the first pitch to the end of the 2nd inning.
  • Subscriber services windows can be used to purchase additional tickets, complete ticket exchanges, load eCash to your Season Ticket Holder card and manage your account.

ACCOUNT CHANGES

  • Please help us serve you better by remembering to update your account information with the correct contact name, mailing address, email address and phone numbers of the person designated to receive account information and tickets.
  • To make changes to your account, log into your online Account Manager, or contact your Account Executive, whose name appears on your season ticket renewal form or order confirmation form.

REISSUE MISPLACED OR STOLEN TICKETS

  • Tickets that are misplaced or stolen can be reissued by logging into your online Account Manager
  • Once a ticket has been reissued, the original ticket becomes null and void. Only the primary Season Ticket Holder is authorized to reissue tickets.

RESALE OF TICKETS

  • Unless otherwise authorized by the Toronto Blue Jays, any direct or indirect sale, resale, auction, assignment or transfer of any ticket at a price higher than that at which it was first issued is strictly prohibited and is grounds for seizure and cancellation of such tickets without refund or other compensation.
  • No tickets may be used for advertising, promotion or any other trade or commercial purposes without the prior written consent of the Toronto Blue Jays.

IT'S ALL ABOUT THE CARD!

  • Digital Tickets: Your card will store your digital tickets. Simply scan your card when you enter the stadium. Learn More »
  • Merchandise Discount: Your card will save you 20% off of most regularly-priced Toronto Blue Jays and Major League Baseball merchandise at any Jays Shop™ location, including the Stadium Edition at Rogers Centre™ Gate 5, stadium kiosks, and the new flagship location at the Eaton Centre. Learn More »
  • eCash: Your card has stored value capability and that can be reloaded throughout the season. You can use eCash to buy additional tickets for the 2015 regular season, food & beverages at selected concession stands inside the stadium and merchandise at any Jays Shop location. Learn More »
  • Earning Additional Benefits: Scan your card when you enter the gate or buy concessions or merchandise to earn additional benefits. Learn More »
General Information
  • The Season Ticket Holder card is not transferable. It remains the property of the Toronto Blue Jays Baseball Club. It is personalized with the account number and the full name of the cardholder. The cardholder is responsible for all activity associated with his/her Season Ticket Holder card, whether or not he/she authorized that activity. The cardholder may be required to present photo identification when using the Season Ticket Holder card.
  • Lost Season Ticket Holder cards will be cancelled, disabling the 20% discount and blocking use of all remaining digital tickets and any outstanding stored eCash balance. We will replace lost cards and transfer the 20% discount, all remaining digital tickets and any outstanding eCash balance to a new card.

More details about your card coming soon!

SEASON TICKET HOLDER FAN FESTIVAL

Expect a great day of fun and excitement for the entire family when Season Ticket Holders take over the stadium. Cheer on your Toronto Blue Jays while they're on the road by watching an away game on the giant video board at Rogers Centre. Enjoy exciting activities like running the bases, playing catch on the field, behind-the-scenes clubhouse and dugout visits, inflatables, face painting, games and giveaways.

STATE OF THE FRANCHISE

An exclusive opportunity for Season Ticket Holders to meet with senior members of the Toronto Blue Jays front office for a candid Q&A on the overall philosophy and direction of the organization.

SEASON TICKET HOLDER PLAYER AUTOGRAPH NIGHT

Join us postgame on the field at Rogers Centre one night this season where Season Ticket Holders will have an exclusive opportunity to get autographs from Toronto Blue Jays players.

PREGAME BATTING PRACTICE

Get right down on the field to watch your Toronto Blue Jays take batting practice and prepare for the game from our designated Season Ticket Holder area. Season Ticket Holders will be able to register for one pregame batting practice visit during the 2015 season.

Jays Shop VIP Discount

  • Your card will save you 20% off of most regularly-priced Toronto Blue Jays and Major League Baseball merchandise at any Jays Shop location, including the Stadium Edition at Rogers Centre Gate 5, stadium kiosks, and the new flagship location at the Eaton Centre. Simply attend in person and present your Season Ticket Holder card. You may be required to present photo identification.
  • The 20% merchandise discount is available on all regularly-priced Toronto Blue Jays and Major League Baseball merchandise at the listed locations with the exception of game-used/game-ready merchandise, custom cresting services, publications, gift cards, admission tickets, shipping charges and surcharges.
  • The 20% merchandise discount cannot be combined with any other discounts or offers.
  • The 20% merchandise discount benefit is valid until the end of the final home game of the 2015 Toronto Blue Jays regular season.

Storing and Using eCash

  • Your Season Ticket Holder card can be loaded with eCash up to a maximum dollar value of CDN $500. You can load and reload eCash on your card using your online Account Manager or by visiting the Rogers Centre Gate 9 Box Office during regular hours of operation.
  • eCash stored on your card can be used to purchase, in person, any product at selected merchandise kiosks inside Rogers Centre and at the Jays Shop locations inside Rogers Centre and at the Eaton Centre. You can return merchandise purchased using stored eCash by showing your receipt to the place of purchase within 30 days. Your purchase can be exchanged only for merchandise of equal or greater value at the time of the return. Unfortunately, we are currently unable to accept returns for store credit.
  • eCash stored on your card can be used to purchase, in person, any of the food or beverage items available at selected Rogers Centre fixed food and beverage concession stands. For clarity, you cannot use the eCash stored on your card to pay for food or beverages at any Rogers Centre restaurant (e.g. Sightlines, Arriba, TD Comfort Clubhouse), in-seat service (e.g. TD Comfort Clubhouse, In The Action), the Olde Spadina or Tim Hortons concession locations, mobile food and beverage vendors (carts and hawkers) or in Rogers Centre luxury suites.
  • eCash stored on your card can be used to purchase additional 2015 Toronto Blue Jays tickets, either in person at the box office window or over the phone by contacting your account executive.
  • eCash stored on your card is not redeemable/refundable for cash.
  • eCash stored on your card is not transferable. In order to use eCash, the cardholder may be required to present photo identification.
  • eCash stored on your card can be used in conjunction with cash, debit or credit card for the purchases specified above.
  • Any promotional eCash loaded on the card by the Toronto Blue Jays Baseball Club will expire at the end of the final Toronto Blue Jays regular season home game played in 2015. Any eCash loaded on the card by the Season Ticket Holder that remains unused at the conclusion of the 2015 Toronto Blue Jays regular season will be automatically transferred to a new Toronto Blue Jays gift card.

Access to Toronto Blue Jays Postseason Tickets

Be eligible to purchase Toronto Blue Jays Postseason tickets before the general public.

Season Ticket Holder Wall of Fame

In recognition of your commitment to the team, see your name displayed all season long on the digital Wall of Fame, located on the 100 level concourse behind home plate, near aisle 123.

No Service Charges

Pay no service charges on additional 2015 regular season single game tickets purchased in person or over the phone.

Preferred Acura Luxury Suite Rate

Receive a preferred rate on a regular priced single Acura luxury suite for a corporate or personal event during a Toronto Blue Jays 2015 regular season game. Restrictions may apply.

Photography Discount

Save between 15% and 40% on commercial photography, event photography, photo finishing, enlargements and framing. Contact Chuck Kochman, System 4 Productions Inc. at 416-741-5542 or chuck@system4.ca.

NEW in 2015 we will be launching additional benefits for Season Ticket Holders. By doing the things you've always done – like scanning your card when you enter Rogers Centre™ for a game, making a purchase at the concessions or buying merchandise – you will be able to earn additional benefits and exclusive experiences.

ADDITIONAL BENEFITS AND EXPERIENCES INCLUDE:

  • Watch a game with alumni in a luxury suite
  • Online memorabilia auctions
  • Dine with front office executives and alumni
  • Pose in the 2015 Toronto Blue Jays team photo
  • Be a member of the grounds crew for a game.

Launching for the 2015 season. Stay tuned for more details.

TICKET EXCHANGES BEFORE A GAME IS PLAYED

  • Tickets from a 2015 Toronto Blue Jays full season ticket subscription can be exchanged in advance of the game on a ticket-for-ticket basis only for games scheduled to be played during the 2015 regular season.
  • Replacement tickets must be selected at the time the original tickets are returned to complete the exchange process. There will be no future ticket credits provided and no credit will be issued to the account.
  • Maximum of 40 tickets can be exchanged per account per season.
  • Maximum of 4 tickets can be exchanged per account per season for Canada Day, New York Yankees and Boston Red Sox games and a maximum of 10 tickets can be exchanged per account for any other game.
  • Exchanges are not available for the first 2015 home game (i.e., the "Honda Home Opener").
  • Exchanges must be completed at least 24 hours prior to the date on the original ticket.
  • Tickets can be exchanged by logging into your online Account Manager or by bringing the ticket(s) to subscriber services windows at the Gate 7 box office on game days or to the Gate 9 box office on non-game days.
  • The replacement ticket(s) will be issued for the 2015 Toronto Blue Jays regular season based on availability, in a seating area of equal or lesser value than the original ticket(s).
  • Only tickets from the Season Ticket Holder's 2015 full season ticket subscription can be exchanged. In other words, there are no exchanges for tickets acquired through a previous ticket exchange, from other subscription packages, from group sales, or as single game tickets.
  • Ticket exchanges are available only to the Season Ticket Holder and up to four authorized exchange contacts that appear on the Season Ticket Holder's account, with valid ID.

Exchanges not available until March 2015.

TICKET EXCHANGES AFTER A GAME IS PLAYED

  • If you are unable to exchange tickets from your 2015 full season ticket subscription in advance of the game, there are still opportunities to exchange them for your choice of three designated games played during the 2015 Toronto Blue Jays regular season:
    • Wednesday, May 27 vs. Chicago White Sox
    • Saturday, June 27 vs. Texas Rangers
    • Tuesday, September 1 vs. Cleveland Indians
  • Maximum of 20 tickets can be exchanged per account per season with a limit of 10 tickets per designated game.
  • Tickets can be exchanged by bringing them to the subscriber services windows at the Gate 7 box office on game days or to the Gate 9 box office on non-game days.
  • The replacement ticket(s) will be issued for the 2015 Toronto Blue Jays regular season based on availability, in a seating area of equal or lesser value than the original ticket(s) and will be limited to the 200 Level Bases, Field Level Bases, 100 Level Outfield, 200 Level Outfield and 500 Level seating.
  • Only tickets from the Season Ticket Holder's 2015 full season ticket subscription can be exchanged. In other words, there are no exchanges for tickets acquired through a previous ticket exchange, from other subscription packages, from group sales, or as single game tickets.
  • Ticket exchanges are available only to the Season Ticket Holder and up to four authorized exchange contacts that appear on the Season Ticket Holder's account, with valid ID.

AUTHORIZED EXCHANGE CONTACTS

  • Add up to four authorized exchange contacts to your account.
  • Only the primary Season Ticket Holder and the four authorized exchange contacts listed on the account have the privilege of performing ticket exchanges.
  • To add and update your four authorized exchange contacts log into your personal Account Manager.

THE BLUE JAYS CARE ABOUT PUTTING KIDS UP FRONT!

We are thrilled to announce that the Toronto Blue Jays, through Jays Care Foundation™, have partnered with KIDS UP FRONT to provide an outlet for Ticket Holders to donate tickets to children who otherwise would not have the opportunity to experience the excitement of a Blue Jays game this season!

How are the tickets distributed?

Kids Up Front Foundation Toronto is a charitable organization that provides access to arts, culture, sport and recreation for children who otherwise do not have the opportunity. Your donated tickets will be distributed to children and families from more than 200 participating charities and social service agencies in and around Toronto.

How do fans donate their Blue Jays tickets?

Tickets can be donated in one of 4 ways:
1) Online Account Manager:
Log into your online Account Manger and select the "donate tickets to charity" action when managing your tickets.
2) Email:
Email transfer your tickets to tanya@kidsupfronttoronto.com.
3) Mail\Courier:
Kids Up Front Foundation Toronto
Corus Quay, 25 Dockside Drive
Toronto, ON M5A 0B5.
4) Call:
416-479-6926.

Tickets will be accepted for donation up until two business days before the date of the game to allow for proper distribution.

Will a tax receipt be provided for my ticket donation?

Yes! If you purchased the tickets and can provide proof of purchase including the donor's name and mailing address then Kids Up Front can issue you a charitable tax receipt for the purchase price of the tickets.

Why donate tickets to Kids Up Front?

To provide children who otherwise wouldn't have an opportunity to experience the Toronto Blue Jays!

If you have any questions about the program or how you might present this offer to your customers, call Toyah Howarth, Coordinator, Granting & Partnerships at 416-341-1128 or via email at toyah.howarth@bluejays.com.
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SEASON TICKET SERVICES DEPARTMENT

  • GENERAL INQUIRIES
  • 416-341-1280
  • www.bluejays.com/seasontickets
  • MAILING ADDRESS
  • TORONTO BLUE JAYS BASEBALL CLUB
  • One Blue Jays Way, Suite 3200
  • Toronto, ON M5V 1J1