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20 TICKET FLEX PACK TERMS & CONDITIONS

YOUR PURCHASE OF A 20 TICKET FLEX PACK IS SUBJECT TO (A) 20 TICKET FLEX PACK TERMS & CONDITIONS SET OUT BELOW, AS WELL AS (B) THE TICKET PRODUCT PURCHASE LICENCE TERMS & CONDITIONS, ALSO SET OUT BELOW. PLEASE READ CAREFULLY.

No refunds or exchanges are available for games selected as part of the "20 Ticket Flex Pack". Each "20 Ticket Flex Pack" purchase entitles you to twenty (20) admission tickets to the 2014 Toronto Blue Jays™ regular season home schedule, with game selection in accordance with the process below. Subject to the following, your admission tickets will be for seating in the price category specified on your order confirmation form. Subject to the maximums set out in the following sentence, you may select the specific 2014 Toronto Blue Jays regular season home games (each, a "2014 Home Game") and the number of admission tickets from your 20 Ticket Flex Pack that you wish to use for those games at the time of purchase or at any time prior to August 1, 2014 by contacting your account executive at 416.341.1540 or through your online account manager at bluejays.com/flexpacks. Selection rights are subject to the following ticket maximums: (i) four (4) admission tickets for the first 2014 Home Game (i.e. the "Honda Home Opener"), (ii) six (6) admission tickets for any single 2014 Home Game for which the opponent is the New York Yankees (excluding the Honda Home Opener) or the Boston Red Sox, (iii) six (6) admission tickets for the July 1, 2014 Home Game, and (iv) ten (10) admission tickets for any single 2014 Home Game other than those set out in (i), (ii) and (iii). Any 2014 Home Games and the number and location of admission tickets for those games that you have selected at the time of purchase and the specific seat locations for those games are set out above or attached, as applicable. For any 2014 Home Games selected by you after the time of purchase, seating is not guaranteed and is subject to availability at the time of game selection. If, at the time of game selection, seating is no longer available in the price category purchased by you, you will be provided with seating in the next lower price category in which seating is available (no credit or refund will be provided). If you have not selected all of your games and tickets as of August 1, 2014, then all remaining game and ticket selections will be made by Rogers Blue Jays Baseball Partnership (the "Club") in its sole discretion. For the purposes hereof, each 2014 Home Game properly selected by you or by the Club in accordance with the foregoing will be referred to as a "Selected Game." At the discretion of the Club, certain 20 Ticket Flex Pack purchasers will receive one magnetic stripe card (each a "Flex Pack Card") instead of physical or electronic admission tickets for the Selected Games. Your Flex Pack Card will permit you to access all seats for all Selected Games constituting your total 20 Ticket Flex Pack purchase(s). For greater certainty, if you purchase more than one 20 Ticket Flex Pack, all purchases and the associated seat locations will be stored on a single Flex Pack Card. Your Flex Pack Card is issued by and remains the property of the Club and may not be sold, transferred or licensed. You are responsible for all activity associated with your Flex Pack Card, whether or not that activity was authorized by you. In order to utilize your Flex Pack Card for any of the Selected Games, you must enter Rogers Centre™ at the gate designated on the front of your Flex Pack Card, or such other gate as directed, and present your Flex Pack Card to the ticket taker. You may also be required to present valid photo identification. The ticket taker will swipe your Flex Pack Card and, upon confirmation of your account and right to admission for the applicable Selected Game and number of seats, you will receive a locator slip bearing your seat location(s) and other information. This locator slip is your evidence of your right to occupy the specified seat location(s) during the applicable Selected Game and must be presented, along with your Flex Pack Card, upon request. Your locator slip cannot be replaced if lost or stolen. The 20 Ticket Flex Pack cannot be combined with other ticket offers, discounts or special coupons. The 20 Ticket Flex Pack Card expires on September 29, 2014. Your right to admission tickets pertains only to the 2014 Toronto Blue Jays regular season and CANNOT be carried over to any subsequent season or to postseason games (i.e. tie-breakers, Wild Card Playoff, Division Series, League Championship Series or World Series). Lost Flex Pack Cards are subject to a reprinting fee of $15 per reprinting transaction. For 20 Ticket Flex Pack purchasers who are provided with printed tickets instead of a Flex Pack Card, lost tickets are subject to a reprinting fee of $10.00 per reprinting transaction.

TICKET PRODUCT PURCHASE LICENCE

Rogers Blue Jays Baseball Partnership (the "Club") hereby offers the Licensee (as defined below) the non-renewable, revocable licence (the "Licence") to purchase, have and use the admission tickets (the "Tickets") to those regular season home games of the Toronto Blue Jays Major League Baseball team (the "Jays") as are specified on the Licensee's order confirmation form or in any other documentation or communications issued by the Club to the Licensee (each, a "Ticket Confirmation"), as applicable. For certainty, for the purposes hereof "Tickets" will include any membership or access cards issued to the Licensee in addition to or in place of actual physical admission tickets, as well as any locator slips or other similar documents printed or issued pursuant to same. The Licence must be read in conjunction with any Ticket Confirmation and is offered by the Club to the Licensee subject to the terms and conditions set forth below, the terms and conditions contained on the back of the Tickets issued to the Licensee and included in any Ticket Confirmation, brochure or other material describing any package of Tickets purchased by the Licensee, as well as those additional specific conditions communicated by the Club to the Licensee from time to time (collectively, the "Conditions"). The act of submitting a completed Payment Plan Authorization form or making full or partial payment to the Club, whichever is sooner and whether effected by the Licensee directly or on the Licensee's behalf, will constitute the Licensee's acceptance of the Licence and all of the Conditions.

  1. By accepting the Licence, the Licensee acknowledges and agrees that it has no (i) right or privilege to renew the Licence and none will be implied, and (ii) reasonable expectation, right or privilege to any Tickets to any game not specified on a Ticket Confirmation or other event held at Rogers Centre™ (the "Stadium") (e.g., concerts, lectures, the All Star Game, etc.). The purchase and use of other game or event Tickets (including Tickets to Postseason Games, as defined below) will be subject to the terms and conditions as set forth, from time to time, by Major League Baseball ("MLB"), the Club or the organizer/promoter of the event, as applicable. Any opportunity granted by the Club to renew the Licence or purchase Tickets to any game not specified on a Ticket Confirmation or any other event is a privilege revocable, at any time, in the Club's sole discretion. If the Licensee has purchased a full season tickets package that includes all 81 Jays regular season home games in the same regular season ("Full Season Tickets") or any "Flex Pack" product for a particular regular season, and in the same calendar year as that regular season the Jays also play in any "Postseason Games" (i.e. tie-breakers, Wild Card Playoff, Division Series, League Championship Series or World Series) at the Stadium, then the Club will give the Licensee the opportunity to purchase Tickets to such Postseason Games in accordance with the following: (i) the Licensee will have the opportunity to purchase Tickets only for the number of seats specified on a Ticket Confirmation, in the case of purchasers of Full Season Tickets (i.e. if the Licensee purchased two (2) Full Season Tickets for a particular calendar year, the Licensee would have the opportunity to purchase two (2) Tickets for Jays Postseason Games played at the Stadium during that same calendar year), or two (2) Tickets, in the case of Flex Pack purchasers, (ii) the Club may impose a time limit on the Licensee's opportunity to purchase Tickets to any Postseason Games, (iii) the purchase by the Licensee of any Tickets to Postseason Games will be at the prices set by the Club, and (iv) the Licensee is not guaranteed any particular seating location for any Tickets to Postseason Games. For certainty, purchasers of tickets or products other than those specifically set out in the preceding sentence (e.g. purchasers of the "Toronto Blue Jays Ballpark Pass" product) are not guaranteed any rights or opportunities to purchase Tickets to Postseason Games.
  2. For the purposes of the Licence, the "Licensee" is the adult individual or legal business entity to whom the ticket account specified on a Ticket Confirmation (the "Ticket Account") is registered in accordance with Section 3, below. Each Ticket covered by the Licence represents a separate non-renewable, revocable licence which only permits the bearer the right to: (a) enter the publicly-accessible areas of the Stadium at times determined by the Club; (b) attend the Jays game identified on the Ticket; and (c) sit in the seat location identified on the Ticket. The Licence, the Ticket Account and the Tickets are all revocable at the sole discretion of the Club, with or without cause, including, but not limited to, failure to pay. Game time and date, opponent and team rosters, including the Jays roster, are subject to change without notice to the Licensee.
    1. The Ticket Account may only be registered in the name of one adult individual or legal business entity, who will be identified as the Licensee in the Club's Ticket Account database. In the event that the Ticket Account is registered in the name of a legal business entity, a "contact person" must be identified for the limited purpose of correspondence and contact; provided, however, in no event will the "contact person" be considered the Licensee. Personal information submitted to the Club will be treated by it in accordance with its Privacy Policy, available at www.bluejays.com/privacy.
    2. The Licence, the Ticket Account, and/or any privileges the Licensee may have hereunder, may not be assigned, sublet or transferred in any manner, whether voluntarily or by gift, bequest, or operation of law, by the Licensee to any other person or entity without the express written consent of the Club. Only the Licensee can request that a Ticket Account be assigned or transferred. For greater certainty, (i) payment for the Ticket Account by anyone other than the Licensee, and receipt thereof by the Club, does not constitute or effectuate an assignment, sublet or transfer of the Licence, and (ii) subject to Section 5, below, the Licensee may give to a third party any of the Tickets provided hereunder and this will not constitute an assignment, sublet or transfer of the Licence.
  3. All sales are final. The Licensee agrees to pay all amounts specified on a Ticket Confirmation in accordance with the payment option selected, including but not limited to, doing so by the applicable due date(s) as are stipulated. Unpaid amounts after any due date will be subject to a late payment charge of two percent (2%) per month until paid, calculated and compounded monthly (26.82% per year).
  4. The Licensee is absolutely responsible for any violation of the Licence, including the Conditions, whether committed by the Licensee or any person in possession of any Ticket(s) issued to the Licensee. The Licensee should safeguard all Tickets so that the Licence is not violated. Unless otherwise authorized by the Club, any direct or indirect sale, resale, auction, assignment, or transfer of any Ticket at a price greater than the price printed on the front, as well as any attempt at any of the foregoing, is strictly prohibited and a violation of the Licence. Furthermore, any resale of any Ticket(s) in violation of any federal, state, provincial or local law, ordinance, rule or regulation violates the Licence and may result in revocation of the Licence. No Ticket(s) may be used for advertising, promotion (including contests, giveaways and sweepstakes) or any other trade or commercial purposes without the prior written consent of the Club. Any fraudulent, deceptive or improper activity by or on behalf of the Licensee, as determined by the Club in its sole discretion, violates the Licence. By way of illustration and not limitation, the act of setting up multiple Ticket Accounts for the purpose of receiving multiple Ticket Account-related benefits is considered deceptive and improper activity. Any violation of the Licence, including the Conditions, will give the Club the unrestricted right to take such action as it deems necessary, including but not limited to the right to revoke or terminate the Licence, seize any Tickets, withdraw any Ticket Account-related benefits, and/or cancel the Ticket Account immediately without having to refund the face value of the Ticket(s) and without affecting the Licensee's payment obligations to the Club. The Club reserves the right to investigate violations of the Licence and/or the Conditions. The failure of the Licensee or any person in possession of the Ticket(s) to cooperate with any investigation constitutes a violation of the Licence. The Licensee acknowledges that damages may not be an adequate remedy for breach of the Conditions and consents to injunctive or other relief which may be sought to enforce same.
  5. WARNING: PRIOR TO, DURING AND FOLLOWING THE GAME EXPERIENCE, INCLUDING DURING ALL BATTING PRACTICES, FIELDING PRACTICES AND WARM-UPS, ITEMS SUCH AS BASEBALLS, BATS AND BAT FRAGMENTS MAY BE THROWN OR HIT INTO THE STANDS. FOR EVERYONE'S SAFETY, PLEASE STAY ALERT AND BE AWARE OF YOUR SURROUNDINGS. ANY GUEST WHO IS CONCERNED WITH HIS OR HER SEAT LOCATION SHOULD CONTACT ANY CUSTOMER SERVICE REPRESENTATIVE FOR AN ALTERNATE SEAT LOCATION, SUBJECT TO AVAILABILITY. The bearer of the Ticket voluntarily assumes all risk and danger of any injury or other loss incidental to the sport of baseball (including, without limitation, injury suffered from thrown or broken bats, thrown or batted balls or other objects projected into or within the stands), all associated activities and/or his/her attendance at the Stadium and hereby releases the Club, Rogers Stadium Limited Partnership ("RSLP", owner of the Stadium), MLB, the Commissioner of MLB, the opposing club and their respective corporate affiliates, agents and employees (including players) from any and all liability, regardless of whether such injury or loss occurs before, during or after the playing of the game and whether such injury or loss is caused by any person's negligence or otherwise.
  6. SECURITY POLICY: No alcohol, illegal drugs, chemicals, bottles, cans, weapons, large bags, knapsacks or hard-sided coolers or briefcases will be permitted into the Stadium. No re-entry into the Stadium will be permitted. By seeking entry to the Stadium, the bearer of the Ticket consents to a reasonable search of his/her person and belongings by the Club and/or RSLP. The Licensee and the bearer of the Ticket agree not to use language or engage in conduct that is abusive, illegal or objectionable or might otherwise interfere with the applicable Jays game or any ancillary activities or with the reasonable enjoyment of others. The Club and/or RSLP reserve the right, with or without refunding the face value of any Ticket, to refuse admission to and/or eject any person who fails to comply with any Condition, including the foregoing. The Club reserves the right to change this Security Policy upon notice to the Licensee.
  7. THE LICENSEE HEREBY AGREES THAT: (A) IT SHALL NOT TRANSMIT OR AID IN TRANSMITTING ANY INFORMATION ABOUT THE GAME TO WHICH THE TICKET GRANTS ADMISSION, INCLUDING, BUT NOT LIMITED TO, ANY ACCOUNT, DESCRIPTION, PICTURE, VIDEO, AUDIO, REPRODUCTION OR OTHER INFORMATION CONCERNING THE GAME (COLLECTIVELY "GAME INFORMATION") AND SHALL ENSURE THAT ANY PERSON USING ANY OF THE LICENSEE'S TICKETS COMPLIES WITH THE FOREGOING; (B) THE CLUB IS THE EXCLUSIVE OWNER OF ALL COPYRIGHTS AND OTHER PROPRIETARY RIGHTS IN THE GAME AND GAME INFORMATION; AND (C) IT IS GRANTING THE CLUB, THE OPPOSING CLUB AND EACH OF THEIR RESPECTIVE AGENTS AND THE LICENSEES THE UNRESTRICTED RIGHT AND LICENCE TO RECORD THE LICENSEE'S, ITS REPRESENTATIVES' AND BEARER OF THE TICKET'S VOICE, IMAGE AND/OR LIKENESS BY ANY MEANS AND TO USE THAT/THOSE RECORDING(S) FOR ANY PURPOSE, COMMERCIAL OR OTHERWISE, IN THEIR ABSOLUTE DISCRETION AND WITHOUT ANY REQUIREMENT OF FURTHER PERMISSION OR REMUNERATION.
  8. LIMITED EXCHANGE POLICY: The Tickets issued to the Licensee are not subject to any refund and will bear no cash value. In the event that a game is not played or completed (as defined by MLB, i.e., 4 1/2 innings if the Jays are ahead and five full innings if the Jays are behind or the game is tied) on the date specified on the Ticket (each, a "Game Cancellation") the Licensee will be entitled to use the Ticket for the cancelled game on the date upon which such game is rescheduled only if the Ticket was purchased as part of a Full Season Tickets package and the Licensee should retain the applicable Ticket(s) for such use. In the case of a Game Cancellation, purchasers of the Toronto Blue Jays Ballpark Pass will have any rescheduled game added to his/her Ticket Account and will be able to use his/her access card to attend such rescheduled game. If the Ticket for a game subject to a Game Cancellation was not purchased as part of a Full Season Tickets package or Toronto Blue Jays Ballpark Pass, then the Licensee may only exchange the Ticket(s) for the cancelled game for a same-priced ticket for any regular season Jays home game within the same season as the originally-scheduled game, subject to availability. For more information, call the Club's ticket office at (416) 341-1234.
  9. The Club may change, at any time, any of the Conditions, upon notice to the Licensee. If the Licensee does not accept a change to a Condition, the Licensee's sole remedy is to retain the existing Conditions unchanged for the duration of the Licence period, upon notice to the Club within 30 days of the Licensee's receipt of the Club's notice of change of such Conditions. The Conditions cannot be changed by the Licensee.
  10. The Licence and the Conditions will be governed exclusively by the laws of the Province of Ontario, without giving effect to conflict of laws principles thereof. The exclusive venue for any disputes arising out of the Licence or any Ticket(s) issued to the Licensee will be the courts of the Province of Ontario, located in the City of Toronto. Any written notice should be mailed to: Toronto Blue Jays, Attn: Ticket Manager, Rogers Centre - Ticket Office, One Blue Jays Way, Suite 3200, Toronto, Ontario, M5V 1J1. For additional information on the Ticket Account and other offers related to the Jays, please visit http://www.bluejays.com/ or call (416) 341-1234.

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Updated October 15, 2013.