ACE is the Blue Jays' official mascot and delights in meeting fans. ACE prefers to pose for photos and sign autographs on the concourse levels to keep seating aisles and sight-lines clear for other fans. ACE is available to make year-round public appearances. Call 416-341-1194 for information or visit www.bluejays.com/kids for more on Ace and the Kids Club.
 
Gate 7 is designated as our Accessible and Special Needs entranceway where staff is available to assist guests with special needs to and from their seating area. There are a limited number of Rogers Centre wheelchairs to assist guests in need.
 
Gates 3 and 13 are equipped with wheelchair entrance ramps for access to the 300 level and elevators located at these gates.
 
A number of limited parking spaces are available by reservation only for wheelchair users. For further information and to make reservations, contact Rogers Centre Parking at 416-341-3004. Please have your disability permit number handy for bookings. Bookings begin three weeks prior to the event day.
 
There are a number of wheelchair and companion seating locations throughout Rogers Centre. Tickets for these seats can be purchased by calling the Blue Jays Ticket Office at 416-341-1234. Guests are asked to specify their need for accessible seating at the time of ticket purchase.
 
The street and mailing address for the Toronto Blue Jays Baseball Club is:
 
 
The main phone line is 416-341-1000.
 
The Internet address is www.bluejays.com
 
Blue Jays fans can obtain a future game ticket, upgrade their day-of-game seat or make further ticket inquiries by going to the Advance Inside Ticket Window on the 100 Level behind section 127 (Gate 9a). The Advance Ticket Window is available when the gates open until 30 minutes after the game ends.
 
As a safety issue and courtesy to others, guests are discouraged from walking through the aisles during play.
 
Guests are not permitted to bring alcohol into Rogers Centre. Alcoholic beverages can only be purchased from authorized vendors once inside the facility. Guests must produce valid photo identification upon request. Guests may have no more than two alcoholic beverages in their possession at any time. The Toronto Blue Jays, Rogers Centre, its concessionaires and Toronto Police Service reserve the right to discontinue alcohol service for guests.
 
Guests found with unauthorized alcohol can have their ticket confiscated and be removed from Rogers Centre without compensation. There are designated alcohol-free seating sections on each level of the building for Blue Jays games. They are:
100 Level - 142/141
200 Level - 238/237
500 Level - 520/521
 
The following may result in ejection from Rogers Centre and/or possible prosecution:

• attempting to use fraudulent identification
• public intoxication
• purchasing alcohol for a minor
• a minor attempting to purchase or found to be in possession of alcohol

The Toronto Blue Jays and Rogers Centre are determined to promote responsible alcoholic beverage sales and use, as outlined by "T.E.A.M." — Techniques for Effective Alcohol Management. Our goal is to ensure a safe, clean and fun environment where alcohol service and consumption is managed responsibly.
 
Fans in Toronto will be given the chance to determine the starting lineups for Major League Baseball's 79th All-Star Game through in-stadium voting at Rogers Centre beginning in May and Internet balloting on www.bluejays.com. This year's edition of the Midsummer Classic will be held in New York at Yankee Stadium on July 15.
 
Guests are not permitted to bring any animals into Rogers Centre, with the exception of (1) certified service animals and (2) any themed event involving animals (i.e. Dog Day).
 
The Blue Jays welcome audition tapes or CDs at the following address:
 
 
All tapes or CDs should be professionally produced and include the "Star Spangled Banner" and "O Canada" without any musical accompaniment. The anthems must be performed in that order and separated by a three-second break. All submissions will be considered but only successful candidates will be contacted directly.
 

Players and coaches from both the Blue Jays and the visiting team do take time to sign autographs occasionally, but we kindly ask fans respect their need to prepare for that day's game. Select Blue Jays players are generally available to sign at locations down the third base line at different times prior to Saturday afternoon games.
 
Fans interested in obtaining an autograph from their favourite player are permitted at the bottom of the 100 Level aisles from the time the gates open until 45 minutes prior to game-time, but then must take their ticketed seats. Fans bringing bats for autographs will be instructed to check these items at one of our Guest Services locations at this time.
 
Fans wishing to obtain autographs from specific players should mail their request, including a self-addressed stamped envelope to the player's attention, to:
 
 
Please keep in mind that if you do send in an item to be signed, you do so at your own risk. Players and coaches receive a tremendous amount of fan mail and we cannot guarantee a response. The Toronto Blue Jays, and its players and staff are not responsible should the items fail to be returned.
 
Fans may keep any baseball hit into the stands as long as they do not interfere with the safety and concern of others. However, Blue Jays staff members are unable to obtain autographs on those balls for the fan from players.
 
The Blue Jays will be teaming throughout the 2008 season with community groups and agencies to raise funds and awareness for special causes. With each event, a portion of the proceeds from group ticket sales will be donated back to the partnering agency. Awareness Series events include:

• Green Ribbon of Hope: Sunday, April 6
• Community Living: Sunday, May 4
• Down Syndrome Awareness Day: Saturday, June 7
• Easter Seals Night: Friday, June 13
• Tourette Syndrome Awareness Night: Friday, July 11
• ALS Awareness Night: Tuesday, August 19
• Autism Awareness Night: Wednesday, August 20

The Blue Jays invite young parents and their tiny toddlers to take in a selection of weekday afternoon games in a specially-reserved seating area on the 200 Level. An area is set aside at the top of the section to park strollers. Diapers, wipes, change tables, juice boxes and other "baby essentials" are all provided.
 
Baby/Diaper changing stations have been installed in all washrooms throughout Rogers Centre. For those seeking extra room or privacy, family washrooms are available near sections 134, 238 and 539.
 
Guests may not bring hard-sided coolers or large bags into Rogers Centre. Knapsacks and bags smaller than 16 in. x 16 in. x 8 in. will be permitted. All bags will be subject to inspection. Guests with questions concerning these regulations are advised to contact the Toronto Blue Jays Operations Department at 416-341-1152 for Blue Jays games or Rogers Centre Security at 416-341-3000.
 
Bank machines are located in the following areas:
100 Level - Near sections 113A, 117, 120, 130A & 135
200 Level - Near sections 213, 221 & 235
500 Level - Near sections 516 & 530
Exterior of Rogers Centre - Northern Facing (between gates 1 and 15)
 
There is a surcharge for the use of the machines.
 
Guests are welcome to bring banners to Rogers Centre provided they do not interfere with the game, your fellow guests' enjoyment of the game or carry disparaging, commercial, political or obscene messages. Flagpoles are not permitted. The Toronto Blue Jays reserve the right to ask guests to check their banners at a Guest Services location.
 
The Toronto Blue Jays Baseball Club and Rogers are proud supporters of amateur baseball in Ontario. In 2008, the Blue Jays and Rogers will once again sponsor the following divisions of Baseball Ontario:

• Toronto Blue Jays - Jays Mosquito Division
• Toronto Blue Jays - Jays Bantam Division
• Citytv - Rookie Division
• Rogers Digital Cable - Pee Wee Division
• Rogers Wireless - Midget Division

Provincial Champions from each division will be saluted in on-field ceremonies on Sunday, September 7. For more information on amateur baseball and the Baseball Ontario/Rogers Partnership, click here »
 
The Blue Jays accept annual applications for the positions of batboy or batgirl at the address below. Candidates must be at least 18 years old and available to work at all Blue Jays home games. Baseball skills and knowledge are highly recommended. Applicants should submit a letter outlining their qualifications to the following address:
 
 
Batteries are available for sale at the Jays Shop Stadium Edition and most Concourse Shop locations.
 
Black netting covers parts of certain outfield seating sections (Sections 101, 142 & 143) on the 100 Level. It's intended to give a batter a clear and unobstructed view of the baseball as it leaves the pitcher's hand. The Batter's Eye is off limits to all individuals, save for television camera operators.
 
The batting practice schedule, subject to change, is as follows. Please note it's not uncommon for either the Blue Jays or that day's visiting team to cancel batting practice.
 

Game Time	Jays BP/Infield	Gates Open	Visitor BP/Infield
12:37 p.m.	9:50 - 11:10 a.m.	11:00 a.m.	11:10 - 12:05 p.m.
1:07 p.m.	10:20 - 11:40 a.m.	11:00 a.m.	11:40 a.m. - 12:35 p.m.
6:07 p.m.	3:20 - 4:40 p.m.	4:30 p.m.	4:40 - 5:35 p.m.
7:07 p.m.	4:20 - 5:40 p.m.	5:30 p.m.	5:40 - 6:35 p.m.

 
Bicycle stands are available for use by guests outside Rogers Centre near Gates 2, 3, 6, 6A, 9A, 10, 13, 14 and 15.
 

Booster seats for young children are available at all Guest Services locations on a first come first served basis. Guests are asked to leave their driver's license until the seat is returned.
 
Plastic bottles holding 600 ml or less will be permitted in Rogers Centre. This does not include liquor or beer. Outside alcohol is strictly prohibited from entering Rogers Centre. Plastic bottles holding more than 600 ml, glass bottles and cans are prohibited and guests will not be given a claim ticket for the items.
 
The Blue Jays Box Office is located on the southwest corner of Rogers Centre, near Gate 9.
 
Hours of Operation for non-game days are:

Monday to Friday	8:00 a.m. to 8:00 p.m.
Weekends	10:00 a.m. to 6:00 p.m.

Hours of Operation for game days are:

Monday to Friday	8:00 a.m. to 30 minutes after game ends
Weekends	9:00 a.m. to 6:00 p.m. or 30 minutes after game ends

Additional Box Office locations at Rogers Centre can be found at:

Gate 2 - Open every game night:

Monday to Friday	4:30 p.m. to 7:30 p.m.
Weekends	10:30 a.m. to 1:30 p.m.

Gate 7 - Open on select game nights for ticket sales only:

Monday to Friday	4:30 p.m. to 7:00 p.m.
Weekends	11:00 a.m. to 1:00 p.m.

Please note box office hours of operation are subject to change.
 
The Blue Jays have a television broadcasting agreement with Rogers Sportsnet and TSN through the 2010 season and with CBC through 2008.
 
All Blue Jays games, home and away, will be carried on the radio on The FAN 590 and/or the FAN Radio Network with Jerry Howarth, Alan Ashby and Mike Wilner.
 
Fans can follow pitch-by-pitch action for free through Gameday feature on www.bluejays.com. Further information can be found at bluejays.com in the Multimedia section.
 
The Toronto Blue Jays bullpen is located behind the left field outfield fence. The visitors' bullpen is located behind the right field outfield fence.
 
Bus parking is available in the lot directly across the street from Gate 8, controlled by Rogers Centre. This lot is manned during Rogers Centre events only. The cost is $40 per bus from midnight to midnight. The Bus Lot is patrolled regularly and vehicles will be tagged if their parking ticket has expired or one has not been purchased. If tagged, payment can be made to the address located on the back of the invoice/tag.
 
The Toronto Blue Jays welcome cameras for the purposes of still photography provided their use does not interfere with other guests' enjoyment. Video cameras are permitted in stadium but taping of any game footage is strictly prohibited. The Toronto Blue Jays and Rogers Centre reserve the right to request that guests discontinue filming or taking pictures on Rogers Centre property.
 
The Toronto Blue Jays and Rogers Centre are not responsible for lost or stolen belongings. As such, we ask that guests not leave equipment unattended. Disposable cameras and film are available at concourse shops and vending machines throughout Rogers Centre.
 
On Wednesday, July 30, the Blue Jays will hold Camp Day with groups of 20 or more receiving discounts of up to 40%. Contact the Blue Jays Group Development Department for further information at 416-341-1188.
 
Guests are welcome to use cellular telephones in Rogers Centre provided their use does not disrupt other fans. The Toronto Blue Jays and Rogers Centre reserve the right to ask guests using cellular phones to move to the concourse area. Pay phones are located throughout the stadium.
 
Parents may bring children under the age of two into Rogers Centre for most events without a ticket for the child. These children must sit in the lap of the accompanying adult and not occupy an additional seat. Any guest two years of age or older must have a valid ticket. Children having difficulties seeing from their seat can obtain a booster chair from Guest Services, available on a first come first served basis.
 
Entry to either clubhouse is reserved exclusively to those with the appropriate credentials. This rule applies to any children, friends of players, wives, agents or representatives of players, or any salespeople.
 
Rogers Centre is committed to creating a safe, comfortable, and enjoyable experience for all guests. The stadium is committed to ensuring that:

• Guests will enjoy their Rogers Centre experience free from foul/abusive language or obscene gestures
• Guests will refrain from inappropriate displays of affection
• The progress of the game/event will not be disrupted by guests' actions or by unauthorized persons entering the playing field/event area or restricted areas
• Intervention with an impaired or intoxicated guest will be handled in a prompt and safe manner
• Guests will show their ticket when requested and sit only in their ticketed seat
• Inappropriate or indecent clothing will not detract from the guest experience

Failure of guests to adhere to these policies may result in the denial of admission to or immediate removal from the stadium without refund.
 
Aramark Entertainment Services (Canada) Ltd. stands as the new provider of concessions services at Rogers Centre.
 
Levy Restaurants provides premium food service and dining operating the fine dining restaurants "Windows" and "Sightlines", in addition to catering for Luxury Suites. For reservations, please call 416-341-2424.
 
On May 6, the Blue Jays will have a hair-raising (or hair-razing) experience to benefit cancer research. A pair of police officers will have their heads shaved by Jays players as part of the annual Cops for Cancer Program. The program dates back to 1994 when police officers in Edmonton shaved their heads to make a little boy stricken with cancer feel better about his appearance.
 
The Luxury Suites Concierge Desks located at Gates 3 and 13 will be able to assist Luxury Suite guests with information about the stadium, public transportation, downtown area information, ticketing assistance, any in-house aide, prior arranged ticket pick-up or Luxury Suite ticket problems. All Luxury Suite issues and inquiries are to be directed to the Luxury Suite Concierge at 416-341-3100. Concierge service is available only on event/game days from opening of gates to 30 minutes post event.
 
The Toronto Blue Jays Baseball Club issue various credentials to the news media and other organizations. A number of these credentials are honoured for the entire baseball season while others are issued on a daily basis. Each credential issued indicates the areas within Rogers Centre where they will be honoured. Credentials do not entitle the holder to a seat.
 
On June 9, local students will be recognized for their efforts in supporting crime prevention on Crime Stoppers Night at the ballpark. The Crime Stoppers program encourages people to speak up and help lower the crime rate in Toronto. Over 130 Student Crime Stoppers Programs have been introduced in schools as part of a national initiative to introduce the concept of Crime Stoppers to children and youth. Fans entering Rogers Centre on Crime Stoppers Night will receive a commemorative Crime Stoppers/Toronto Blue Jays magnet.
 
Major League Baseball, the Toronto Blue Jays, and the TEAM Coalition have partnered to offer fans 19 years of age or older the opportunity to become designated drivers. A designated driver who fills out a pledge form at a Guest Services location pledging to provide responsible transportation will receive a complimentary soft drink and become eligible for a grand prize draw.
 

TTC Subway and GO Train passengers should get off at Union Station and follow the designated Skywalk route to Rogers Centre. Upon exiting the Skywalk, the path splits into two walkways leading to Gate 3 and Gate 6. The facility is also within easy walking distance of streetcar stops on King Street (at Peter St. & John St.) and Spadina Avenue (Bremner Blvd.).
 
Drivers coming to Rogers Centre, from either the east or west, can take the Gardiner Expressway to Spadina Avenue and head north to Bremner Boulevard.
 

A number of limited spaces for wheelchair users are available by reservation only. For further information and to make reservations, please contact Rogers Centre Parking at 416-341-3004.
 
Several drinking fountains are located on each level within the stadium.
100 Level: near sections 107, 115, 126, 137
200 Level: near sections 207, 219, 229, 241
500 Level: near sections 507, 517, 529, 541
 
In conjunction with the Jays Care Foundation, Roy & Brandy Halladay are pleased to host children and their families from the Hospital for Sick Children in Doc's Box at six select Sunday games during the 2008 season. The children are treated to a fun-filled day at Rogers Centre, complete with a Doc's Box t-shirt, Blue Jays hat, program and other goodies, and a chance to meet Roy Halladay himself, all from the comfort of the Halladay's private suite. The Doc's Box program provides the children and their families a chance to 'escape' their daily reality of medical treatments and allows them the opportunity to enjoy a fun day with one of their heroes.
 
The Blue Jays will be going to the dogs on Sunday, June 29, with another edition of Dog Day. The event, held to raise funds and awareness for the Ontario SPCA (Society for the Prevention of Cruelty to Animals), is now into its sixth year. A special seating section (100 Level Outfield) is reserved for the Jays four-legged friends and $2 from every ticket sold goes to help support the Ontario SPCA. One of the highlights of a day filled with activities includes a pre-game parade of all participants along the outfield warning track.
 
Due to the many donation requests received by the Toronto Blue Jays, guests are asked to follow a few simple guidelines when making a request:

• All requests must be made in writing on letterhead of the organization requesting a donation
• Letters must be faxed or mailed
• E-mail requests will NOT be accepted
• Donations will only be made to Canadian non-profit organizations

The organization must be: a registered charity; support amateur baseball, or support educational initiatives.
 
Requests must include the following information in order to be considered:

• Brief description of the event
• Contact name
• Mailing address
• Phone number
• Date of the event

All requests MUST be received a minimum of six weeks prior to the event.

Send all requests to:

Or send your fax to:
416-341-1146
Attn: Community Relations

For other fundraising options please inquire about the Toronto Blue Jays fundraising program which allows you to save up to 30% off box office prices and earn money for your organization through the sale of Blue Jays tickets. For more information, call the Group Development Department at 416-341-1188 or e-mail groupsales@bluejays.com. For many charities this has been a rewarding and profitable program.

Guests requiring assistance in reaching their seat may use one of the eight elevators conveniently located at Rogers Centre. Elevators can be found at Gates 3, 7, 9, and 13.
 

Elevators	100-Level	200-Level	300-Level	400-Level	500-Level	Parking
Gate 3	Sec. 108	Sec. 208	Gate 3	Box 410	Sec. 508	Stall 164, Star Zone (Green)
Gate 7	Sec. 118	Sec. 221	Box 330	Box 448	Sec. 521	Stall 266, Cloud Zone (Blue)
Gate 9	Sec. 124	Sec. 227	Box 335	Box 461	Sec. 527	Stall 249, Sun Zone (Red)
Gate 13	Sec. 135	Sec. 240	Box 359	Box 491	Sec. 539	Stall 210, Moon Zone (Yellow)

Priority should be given to guests with mobility impairments including those who are physically challenged or elderly. As a courtesy to our guests, we ask individuals carrying beverages on the elevators to ensure they have the appropriate lid on the container.
 

Single Game/Packages Tickets	ticket.packages@bluejays.com
Ticket General Inquiry	tickets@bluejays.mlb.com
Group Sales	groupsales@bluejays.com
Guest Services	fanfeedback@bluejays.com
Merchandise	merchandise@bluejays.com

 
All full-time, part-time or seasonal opportunities within the Blue Jays organization are posted on www.bluejays.com and available through the "Jobs" link.
 
On Saturday, June 14th, come join the Toronto Blue Jays as they take on the Chicago Cubs for the 6th annual Family Sleepover. Make sure you bring your sleeping bag for a full evening of autographs, movies & fun.
 
Included in this very special event is:

• The opportunity to sleep on the FieldTurf outfield at Rogers Centre (bring your own sleeping bag & pillow)
• Field Level Baseline ticket to Saturday's game vs. the Chicago Cubs at 1:07pm
• Autograph session with Blue Jays players
• Late night movie on JaysVision
• Light dinner Saturday evening and continental breakfast Sunday morning
• Commemorative event T-Shirt and goody bag
• Lots of other surprises and prizes

For more information on the Family Sleepover Weekend event, please contact the Community Relations team at 416-341-1710.
 
Please note, children must be at least five years of age to attend. At least one child & one adult must be present within each registered group of event participants.
 
Family washrooms are available for all fans requiring a little extra room or privacy. These washrooms are located near sections 134, 238 and 539.
 
The Family Zone offers the value and convenience of an alcohol-free area in sections 237/238. For information contact the Blue Jays Ticket office at 416-341-1234.
 
Fans interested in joining the official Toronto Blue Jays Fan Club should call 416-341-1455 or visit www.bluejays.com/fanclub for more details.
 
The Blue Jays welcome the ideas, comments and suggestions of our fans. It helps us to improve service to our guests. Please e-mail us at fanfeedback@bluejays.com.
 
Any fan who touches, attempts to touch or generally interferes with a ball in play or a player during a game may be subject to immediate ejection from Rogers Centre. Fans are welcome to keep any ball landing in the stands as long as they do not interfere with the safety and concern of others.
 
Fans wishing to correspond with Toronto Blue Jays players or club personnel should address the correspondence along with a self-addressed stamped envelope to:
 
 
Please keep in mind that if you do send in an item to be signed, you do so at your own risk. Players and coaches receive a tremendous amount of fan mail and we cannot guarantee a response. The Toronto Blue Jays, and its players and staff are not responsible should the items fail to be returned.
 

Distances
Right Field	328 ft / 100 m
Right Center Field	375 ft / 114 m
Center Field	400 ft / 122 m
Left Center Field	375 ft / 114 m
Left Field	328 ft / 100 m

 
The Jays Care Foundation recently fulfilled a $1,000,000 commitment to the City of Toronto, Parks and Recreation Division over the past seven years to fund the restoration of baseball and softball fields throughout the City of Toronto in areas of need. These upgrades include restoring safe playable infield and outfield surfaces, proper backstops and fencing, irrigation and other elements to enhance the overall play experience.
 
The following diamonds have been renovated during the course of the project, with two additional locations slated to be completed in the Spring of 2008:

• Moss Park (Toronto South)
• Regent Park (Toronto South)
• Riverdale Park (Toronto South)
• Forest Manor Park (North York)
• Sunnydale Acres Park (North Etobicoke/Rexdale)
• West Hill Park (Scarborough, Kingston/Galloway)
• Sentinel Park (North York, Jane/Finch)
• Rose Avenue Public School (Toronto South, St. Jamestown)

The future of the Field of Dreams program will see the Jays Care Foundation investing in "safe youth space" initiatives across the Greater Toronto Area.
 
Fans / Companies interested in renting Rogers Centre should contact the Rogers Centre sales department at 416-341-2222 or eventsales@rogerscentre.com for availability and pricing.
 
The Toronto Blue Jays and the Toronto Argonauts play their home games on FieldTurf. The synthetic surface which looks, feels and plays like real grass is made by a Montreal-based company. The baseball field is made up of 1,300 FieldTurf trays, each measuring 8' x 14'.
 
A certified physician and registered nurse are available during all Blue Jays games. Guests requiring first aid assistance are urged to contact any member of the Rogers Centre staff or report to one of our Guest Services or First Aid locations. First Aid rooms are located on each level near aisles 134, 238 and 539. Please note the opening and staffing of First Aid locations can sometimes depend on ticket sales on different levels of the stadium. Parkview EMS will also have staff at all ticketed events.
 
The Toronto Blue Jays proudly celebrate its rich history and tradition by inviting past Blue Jays greats to Rogers Centre for a night filled with nostalgia. Special activities include pre-game autograph sessions from 5:45pm to 6:30pm at Gate 6A, on-field alumni recognition and much more. Please note that times are subject to change.
 
Rogers Centre allows guests to bring food into the stadium as long as the items are wrapped, bagged or left inside a container to avoid spillage. Food containers must be soft-sided and small enough to fit under the guest's seat.
 
Plastic bottles holding 600 ml or less will be permitted in Rogers Centre. This does not include liquor or beer. Outside alcohol is strictly prohibited from entering Rogers Centre. Plastic bottles holding more than 600 ml, glass bottles and cans are prohibited, and guests will not be given a claim ticket for the items.
 
Exceptions may be granted for guests with special needs.
 
The Toronto Blue Jays Fundraising Program allows groups to save up to 30% off box office prices while earning money for organizations through the sale of Blue Jays tickets. Many charities have found this fundraising program both rewarding and profitable for their organizations. For more information, guests can call the Group Development Department at 416-341-1188 or email groupsales@bluejays.com.
 
In cooperation with the Toronto Police Service, guests wearing known gang clothing and/or colours will not be permitted into Rogers Centre. Guests will be automatically asked to leave the premises, as noted on signs posted at gate entrances.
 
Guests can enter the stadium 90 minutes before the first pitch on any weekday home game. On Saturday and Sunday home games, the gates to Rogers Centre open two hours prior to game-time. Gate times are subject to change.
 
Though it may be the off-season for the Blue Jays, the Jays Care Foundation is pleased to present the Annual General Motors Reverse Draw each winter. Only 200 tickets are available for the draw, and if yours is the last name drawn at the end of the evening you'll walk away the proud owner of a brand new vehicle, generously donated by General Motors of Canada. And the excitement doesn't stop there! There are fantastic prizes awarded throughout the evening, exciting raffle and silent auction items available, and appearances by Blue Jays players! The General Motors Reverse Draw is the perfect event to get ready for another thrilling season of Blue Jays baseball. For more information or to purchase tickets, please call 416-341-1456.
 
Gift cards, redeemable for Blue Jays tickets and merchandise, can be purchased at the Blue Jays Box Office, Jays Shop locations, bluejays.com or by telephone at 416-341-1234 or 1-888-OK-GO-JAY. Gift cards are also available at the following Ontario retailers: Rogers Video, A & P, Dominion, Avondale Foods (Niagara region), Canex, ESSO, Gateway Newstands, International News, Mac's Convenience, Petro-Canada, PharmaPlus, Pioneer Petroleum, Price Chopper, Rexall, Shoppers Drug Mart, 7-Eleven, Shell, Sobey's, The Barn, Ultra Food & Drug and Wal-Mart. Cards are also redeemable at Rogers Centre Gate 9 Box Office, Rogers Video, Rogers Plus and The Shopping Channel.
 
The Toronto Blue Jays offer several giveaway or promotional items throughout the year. These items are distributed to guests who meet specific promotional requirements and are based on limited quantities. Items are subject to change. The Jays Care Foundation supports a variety of organizations supporting children and youth initiatives in the community by providing both grants and awareness opportunities through the Toronto Blue Jays Baseball Club. To date, the Foundation has assisted numerous charitable organizations across the province of Ontario, donating well in excess of $1,000,000.
 
In order to be considered for funding, all organizations MUST have registered charitable or non-profit status, and MUST target children and youth in need AND meet at least one of the following criteria:

1. Educational Initiatives — mentoring/tutoring programs, literacy efforts, programs that encourage academic development
   
   
2. Life-skill Development — leadership, teamwork and character development, youth health and welfare, substance abuse education, healthy living and safety initiatives, and programs that support self-esteem
   
   
3. Physical Activity — programs that promote healthy physical activity and programs that promote involvement of the sport of baseball/softball for children and youth at all levels and ages
   
   

The Jays Care Foundation review submissions bi-annually. Submission deadlines are May 31st and October 31st. Grant application forms can be obtained at www.bluejays.com/jayscare.
 
With the exception of food and beverage and suite host workers, the solicitation and/or acceptance of gratuities in any form is not permitted.
 
Guests can share their appreciation by filling out a guest comment form available at any Guest Service location or by e-mailing fanfeedback@bluejays.com.
 
What better way to spend time at the ballpark than to catch a game with friends? Groups of 20 or more receive:

• Preferred seating
• Discounts of up to 40% on games
• Great group leader incentives
• Video Board recognition

Contact the Blue Jays Group Development Department for further information at 416-341-1188. Group tickets can be purchased on the day of the game. Please go to the Group Sales Window located at Rogers Centre Gate 9 Window 23 for more details.
 
The Toronto Blue Jays value the views, opinions, suggestions and overall comments of our guests during their experience at Rogers Centre. All guests are encouraged to share their feedback at any Guest Services location or by emailing fanfeedback@bluejays.com or calling 416-341-1707.
 
Guest Services booths are located on the 100 Level near sections 120 and 135, on the 200 Level near sections 212 and 235 and on the 500 Level near section 525. Guests can check strollers or larger items at these locations, receive assistance related to lost persons and lost and found items, pledge for the Designated Driver program, pass along comments or get questions answered and make other general inquiries.
 
The Toronto Blue Jays Heritage Series Nights combine two of our city's most treasured traditions: cultural diversity and love for baseball! Join us at Rogers Centre through the season as we showcase cultural pride and diversity. Come out and enjoy action-packed games while celebrating the multiculturalism that makes our city so unique. Heritage Series Events include:

• Latin Heritage Night: Monday, May 5
• Greek Heritage Day: Sunday, May 25
• Italian Heritage Day: Sunday, June 15
• Scottish Heritage Night: Tuesday, July 8
• Jewish Heritage Day: Sunday, August 24
• Irish Heritage Night: Friday, September 19
• Japanese Heritage Night: Tuesday, September 23

There are a number of fine hotels within walking distance of Rogers Centre, including the Renaissance Toronto Downtown (1-800-237-1512) located within the stadium itself. For further information on hotels and lodging call the Toronto Board of Trade 416-366-6811 or Tourism Toronto at 416-203-2600 or 1-800-363-1990.
 
HSBC Club VIP is located directly behind home plate on the 200 level and offers fantastic sightlines of Rogers Centre. Membership is included with HSBC Club VIP Season Tickets, In-the-Action Season Tickets and Luxury Suite Subscribers (five games or more.) The HSBC Club VIP includes the following amenities:

• Gourmet buffet dining at intimate, private booths overlooking the field
• In-seat service available
• Private lounge access
• Private stadium entrance
• Private washroom facilities
• Wine lounge and a Sommelier to help select the perfect wine from our extensive list.
• Invitations to exclusive, members-only events

There is the choice of two dinner seatings for weeknight games either before or during the game. Weekend and weekday games have one main seating.
 
Reservations are recommended.
 
Tickets for this area can only be purchased on a full-season basis. Entry to the HSBC Club VIP is limited to valid ticketholders and authorized personnel only. For more information on the HSBC Club VIP or to make reservations, please call 416-341-1493.
 
Prior to, during and following the game experience, including during all batting practices, fielding practices and warm-ups, items such as baseballs, bats and fragments thereof may be thrown or hit into the stands. For everyone's safety, please stay alert and be aware of your surroundings. Any guest who is concerned with his or her seat location should contact any customer service representative for an alternate seat location. The holder of a ticket to any Toronto Blue Jays game voluntarily assumes all risks of any injury or other loss incidental to the sport of baseball, all associated activities and/or his/her attendance at the stadium (including, without limitation, injury suffered from bats, balls or other objects projected into or within the stands), and hereby releases Rogers Blue Jays Baseball Partnership, Rogers Stadium Limited Partnership, Major League Baseball, the Commissioner, the opposing club and their respective corporate affiliates, agents and employees (including players) from any and all liability, regardless of whether such injury or loss occurs before, during or after the actual playing of the game and whether such injury or loss is caused by any person's negligence or otherwise.
 
Security reasons preclude Rogers Centre from allowing in/out privileges or pass-outs to individuals who choose to leave the building. Exceptions can be made in special circumstances.
 
Jays@School is a free on-line educational tool that uses baseball and the Blue Jays as a basis for students to learn. Jays@School reaches over 26,000 students in over 900 schools across Ontario. For registering with the program, educators are provided with a class set of Blue Jays items for their students and are automatically entered for a chance to win a visit from ACE and a Blue Jays player. Students can also win exciting prizes for signing up for BJ's Book Club. Visit www.jaysatschool.com for more details.
 
Established in 1992, the Jays Care Foundation is working to ensure children in need have the opportunity to make positive choices in life by providing programs that support physical activity, education, and life-skill development. Since its inception, the Jays Care Foundation has committed resources to the success of youth baseball initiatives in the city such as Rookie League Baseball and Field of Dreams and provides grants to local charities serving youth in our communities. For more information about the Foundation, to find out about upcoming events or giving opportunities, please call (416) 341-1456 or visit www.bluejays.com/jayscare.
 
On Monday, August 18, the Blue Jays will be swinging a different sort of stick, as they trade in their bats for golf clubs for the day. The Angus Glen Golf Club will be the site for this year's Jays Care Foundation Annual Charity Golf Tournament. Every registered foursome will be expanded to include a Blue Jays player, coach, alumnus or personality. For information or to purchase a foursome, please call 416-341-1456.
 
Interested in supporting the Jays Care Foundation by making a donation of your own? To make a tax-deductible charitable contribution to the Jays Care Foundation please visit www.bluejays.com/jayscare and simply fill out the online form found by clicking the "How to Donate" link, or call 416-341-1456 for more information.
 
Meet and greet your Toronto Blue Jays players and mingle with Canada's best at the social event of the season, set for Wednesday, June 11 at the Royal Ontario Museum. Enjoy spectacular live and silent auctions featuring elite sports memorabilia, exotic travel destinations, exciting "once in a lifetime" opportunities and elegant jewelry. For more information or to purchase tickets, please call 416-341-1456.
 
The Jays Care Foundation is pleased to offer fans the opportunity to bid on some unique autographed memorabilia from current and former Blue Jays, as well as a variety of other professional athletes and celebrities at most home games. Bidding takes place from the time the gates open until the end of the seventh inning. Half of the proceeds generated by the silent auction benefit the Jays Care Foundation.
 
The Blue Jays have taken an active role in developing the sport of baseball at a grassroots level with continued sponsorship of Baseball Ontario's Mosquito Division. This year, the Blue Jays are proud to announce an additional division sponsorship. In addition to the Jays Mosquito Division which was renamed in 2005, Baseball Ontario's Bantam Division will now be named "Jays Bantam Division". In total, over 6500 amateur baseball players in Ontario will benefit from this sponsorship program. Included in this program are 2 free tickets to a select Blue Jays game in 2008 as well as an invitation to take part in the festivities surrounding Baseball Ontario Day on September 7, 2008. For more information, visit www.baseballontario.com.
 
A wide selection of official Toronto Blue Jays Official merchandise is available at Jays Shop Stadium Edition, Jays Shop Yonge & Dundas and over 15 concourse shops throughout Rogers Centre. These concourse shops also offer sunscreen, disposable cameras, batteries, ear plugs and postcards.
 
They are located near the following sections:
100 Level: 111, 113, 114, 117, 127, 129, 130, 132
200 Level: 210, 213, 220, 227, 236
500 Level: 518, 525, 530
 
Obtain your free official Jays Shop catalogue at any Jays Shop location or by calling toll free 1-877-JAYS-SHOP (529-7746) or locally at 416-341-2903.
 
Jays on the Road presented by Bruce Power is the Toronto Blue Jays' interactive spring and summer baseball tour and education centre on wheels. With its inflatable pitching cage, batting cage, prizing and crew of baseball fanatics, our community cruiser is the perfect addition to any community event occurring between May and September. For information or to obtain an event request form, please visit the Community section »
 
Shop for official merchandise or obtain your free official Jays Shop catalogue by calling 1-877-JAYS-SHOP (529-7746) or locally at 416-341-2903.
 
Fans can shop for official merchandise online at www.bluejays.com.
 
Fans are invited to check out the Jays Shop Stadium Edition, located beside Gate 5, the largest team store in all of Canada. You can enter from the street or during Blue Jays games from inside the stadium on the 100 Level concourse by section 112. This 8,000 square foot facility is open seven days a week from 10:00 a.m. to 5:00 p.m. with extended hours on Blue Jays and Argonauts home game dates (generally closing 30 minutes post game).
 
The latest fashions and tickets are available at the Jays Shop at Yonge & Dundas. With 1,800 square feet of retail space, it houses the largest selection of Jays branded apparel outside of Rogers Centre. Jays Shop Yonge & Dundas can be accessed via the Yonge and Dundas entrance, or through Sears at Toronto's Eaton Centre. The hours of operation are:

Monday - Friday	10:00 a.m. - 9:00 p.m.
Saturday	8:00 a.m. - 7:00 p.m.
Sunday	11:00 a.m. - 6:00 p.m.

For more information regarding this store, please call 416-349-7111 ext: 5103
 
Jays Shop Stadium Edition is pleased to provide jersey cresting on location for guests purchasing jerseys in the store.
 
Kids 14 and under get a day all their own at the ballpark with Jr. Jays Saturdays. At every Saturday home game kids get to take the field during the starting lineups, introduce Jays batters from the PA booth, take part in the 7th inning stretch and run the bases after the game. On May 24, the fun starts outside the stadium with a carnival-like atmosphere. There are all kinds of activities taking place outside Rogers Centre including live music and performances, face painting, strolling entertainers, balloon twisting and other amazing inflatables and interactive activities. For more information, click here ».
 
The Outdoor Program for Jr. Jays Saturdays is conditional on the weather.
 
Kids can join the 2008 Toronto Blue Jays Kids Club for $14.95 and receive:

• 2008 Kids Club Membership Kit (includes Kids Club ball cap, wristbands, dog-tags and membership card)
• Valuable discounts on tickets, concessions, and merchandise
• Subscription to the Kids Club Newsletter
• Access to special Kids Club events, cool contests and so much more!!

For more information, please call the Blue Jays Kids Club Hotline at 416-341-1715 or sign-up at www.bluejays.com/kids.
 
Located on the 200 Level concourse between sections 236-240, the Kids Zone has been designed to entertain Rogers Centre guests between ages 4-14. This area includes interactive games, a playground and a concession stand with a menu tailored especially for kids.
 
Women are given the chance enjoy a night out at the ballpark together on discounted tickets and then gather after the game at the HSBC Club VIP for a baseball tutorial from Jays players. Included in this ticket promotion is a pink Ladies Night hat.
 
Throughout the season, the Lady Jays participate in numerous charitable events to raise awareness for our various community partners. Comprised of the wives and partners of current Blue Jays players, the Lady Jays program is committed to assisting the Club in delivering many of its community programs.
 
The Club now proudly displays the names of seven distinguished individuals in the stadium's upper level in special recognition of their tremendous achievements. They are Dave Stieb, George Bell, Cito Gaston, Joe Carter, Tony Fernandez, Pat Gillick and Tom Cheek. The number 4,306 beside Cheek's name represents the number of consecutive regular season games he called on the radio. Jackie Robinson, whose number has been retired by all teams in Major League Baseball, is also recognized behind home plate.
 
 
Unfortunately, there are no lockers available for guests at Rogers Centre. Guests entering with bats, roller blades, skateboards, etc. will need to check these items at a Guest Services location. Each item will be tagged and a claim check ticket will be provided to the guest. The Toronto Blue Jays and Rogers Centre are not responsible for any missing, lost, stolen or damages to items while checked.
 
Guests losing an item during a game or event should visit any Guest Services location to check if the item has been returned. Guests can also contact our Lost & Found department at 416-341-3060. Lost items are held for approximately three months before they are donated to local charities.
 
Any children who are lost at Rogers Centre should be taken to a Guest Services location. Likewise, parents looking for lost children should be taken to the Guest Services location on the level that the child was lost or found. Should there be a lost or missing person(s) at the end of an event, our staff along with our police officers will not be released until the missing person is located, or on-duty police have responded.
 
If guests have lost your tickets to a Blue Jays game, they are asked to contact the Blue Jays ticket office at 416-341-1234. For stolen tickets, guests should report it to their nearest police station — obtain an occurrence number, badge number of the officer who received the report, telephone number of the police station and division number. Provide the ticket office with this information. Service charges will apply on reprinted tickets. Lost or stolen tickets can only be reprinted with authorization from the ticket purchaser officially listed on the account.
 
Watching any Rogers Centre Event from a Luxury Suite is the perfect opportunity to:

• Entertain prospective clients
• Thank new or existing clients for their business
• Reward top performers by incorporating tickets into your company's sales incentive program
• Run an internal contest to encourage team spirit
• Recognize milestones such as birthdays, retirement, etc.

Luxury Suites include a great view, interior and exterior seating, customized catering, concierge service, private ensuite washroom, televisions, hosts and can accommodate groups of 10-50 guests. Larger areas for groups of 100 or more guests are also available.
 
It makes perfect business sense. Call 416-341-1635 or e-mail luxury.suites@rogerscentre.com.
 
 
The Toronto Blue Jays team with local communities welcoming them to the ballpark with specially discounted tickets. These dates include:

• Brantford Day — Saturday, April 5
• Woodstock Day — Saturday, April 19
• Waterloo Day — Saturday, May 3
• Stratford Day — Saturday, June 14
• Mississauga Day — Sunday, August 10

For the benefit of fans wishing to enjoy a Blue Jays game free from alcohol in their section, the Blue Jays have designated parts of sections 141/142, 237/238 and 520/521 as non-alcoholic.
 
Guests are not permitted to throw any objects around or within the Rogers Centre seating areas (e.g., baseballs, beach balls, shoes, seat cushions, hats, food, drinks, ice, coins, etc.). Failure to adhere to this policy may result in guest ejection from the stadium.
 
Clothing with offensive language or indecent graphics is prohibited in Rogers Centre. Offenders may be denied entry into or possibly ejected from the stadium.
 
Toronto Blue Jays Baseball Club Administrative offices are located within Rogers Centre on the 300 and 400 Levels. The main entrance to the office is through Gate 9.
 
Toronto Argonauts Football Club Administrative offices are located within Rogers Centre on the 300 level opposite suite 343 between gates 9 and 13.
 
Ticketmaster Administrative offices are located on the 200 level below the Gate 3 entranceway.
 
The public address system at Rogers Centre is not to be used for paging guests or staff members. In the event of an emergency or other special circumstances, consideration will be given to using a general page.
 
There is underground parking available at Rogers Centre with elevator access to the building. Rates vary depending on the event.
 
The lot is divided into four zones:

Star Zone (Green)	Northeast section of the building / Closest elevator is at Gate 3
Cloud Zone (Blue)	Southeast / Gate 7
Sun Zone (Red)	Southwest / Gate 9
Moon Zone (Yellow)	Northwest / Gate 13
Hotel Zone (Purple)	North

A number of limited parking spaces for wheelchair users are available by reservation only. For further information and to make reservations, contact Rogers Centre Parking at 416-341-3004. Please have your disability permit number handy for bookings. Bookings begin 3 weeks prior to the event day.
 
Bus parking is available in the lot directly across the street from Gate 8, controlled by Rogers Centre. This lot is manned during Rogers Centre events only. The cost is $40 per bus from midnight to midnight. The Bus Lot is patrolled regularly and vehicles will be tagged if their parking ticket has expired or one has not been purchased. If tagged, payment can be made to the address located on the back of the invoice/tag.
 
There are a number of parking lots within walking distance of Rogers Centre, but the stadium has no formal affiliation with any of those lots.
 
Blue Jays players and coaches make several community appearances throughout the GTA during the baseball season, including school rallies and visits to the Hospital for Sick Children. More information can be obtained by calling Community Relations through 416-341-1000.
 
The enforcement of criminal code infractions, liquor violations and Toronto by-laws is the responsibility of the Toronto Police Service. During every Blue Jays home game and most Rogers Centre events, the building employs a number of police officers to patrol Rogers Centre and assist our staff. If you have an emergency, please notify the nearest Rogers Centre employee immediately.
 
The Official Toronto Blue Jays program, "PLAYBALL", costs $5 and is available, both inside and outside the stadium or by calling our mail-order department toll free 1-877-Jays-Shop or locally 416-341-2903.
 
The following items are prohibited at Rogers Centre:

• Large bags and knapsacks exceeding 16" x16" x 8"
• Hard-sided coolers
• Alcoholic beverages
• Flagpoles
• Sticks (including signs attached to sticks)
• Offensive, political or other non-event related banners or signs
• Laser pens
• Pressurized air horns
• Cans
• Glass bottles
• Plastic bottles larger than 600 ml.
• Projectiles that can cause injury or disruption of a game or event
• Beach balls or other inflatable objects
• Brooms
• Fireworks, firearms or other weapons
• Frisbees
• Knives
• Squirt guns
• Stools or folding chairs

Alcohol, drugs and weapons will be seized.
 
TTC
Rogers Centre is conveniently located within easy walking distance of the subway. Guests may take the Spadina/University or Yonge subway lines to Union Station. For further information, guests should call TTC information at 416-393-INFO(4636).
 
GO Transit
Guests can take GO Transit to Union Station. For further information, guests should call GO INFO at 416-869-3200 or 1-800-GET-ON-GO
 
In the event that a game or event is postponed, guests may exchange their ticket stub for a similar-priced ticket (subject to availability) for a future 2008 home game or event. Exact stipulations will be communicated during all rain checks.
 
There are eight ramps located throughout Rogers Centre that allow for access to and from entrance and exitways, and the 100, 200 and 500 levels. Access to different levels can be limited based on seat location as printed on guests' tickets.
 
Subject to annual review, Major League Baseball rules stipulate the following cannot be shown on the Video Display Board (JaysVision):

• Pitched balls not put in play
• Forced plays at 2nd base
• "Bean" balls and fights/arguments

Close plays may be shown, but only at regular speed on a discretionary basis.
 
The Rogers Plus location at Gate 8 includes a Rogers Video Superstore and also offers customer assistance and sales of the latest Rogers Cable, Wireless and Internet products. Official Argonauts merchandise is also available for sale. Please note, you cannot enter the stadium from the store location.
 
Hours of operation:
Rogers Video: Sunday - Thursday 10 a.m. - 9 p.m., Friday - Saturday 10 a.m. - 11 p.m.
Rogers Plus: Monday to Saturday 10 a.m. - 9 p.m., Sunday 10 a.m. - 5 p.m.
 
 
Rogerscentre.com is the only site that will keep you updated on the over 200 event days that take place at Rogers Centre. In addition to housing a versatile sports arena, Rogers Centre hosts numerous concerts, family entertainment and trade shows. From event details to ticket information and fun facts, Rogerscentre.com keeps you up-to-date 24-hours a day with just the click of a button.
 
The decision for the roof to be opened or closed during Blue Jays games is dependent upon detailed weather information. If the game begins with the roof open, the roof can be closed at any time if climatic conditions warrant. If the game begins with the roof closed, it may still be opened before the end of the sixth inning if the Umpire Crew Chief and Blue Jays officials agree the weather has turned in a way that will ensure fan comfort and enjoyment.
 
The Blue Jays strive to make Rogers Centre an "outdoor" facility by having the roof open as often as possible. However, the comfort of our guests is still a high priority.
 
The Jays Care Foundation, in partnership with Toronto Community Housing, runs "Rookie League" - an eight-week baseball day camp program for kids who live in Toronto Community Housing. Expanded to over 20 teams, Rookie League now has over 500 kids participating each summer where they learn about healthy life-skills and baseball! Through the support of Honourary Commissioner Vernon Wells, each participant receives a new glove, T-shirt and lunch throughout the camp.
 
The Jays Care Foundation will host the Rookie League Equipment Drive in partnership with the Baseball Tomorrow Fund and Toronto Community Housing on May 3 & 4, 2008 to get ready for the 2008 Rookie League season. The Rookie League season will kick off on July 10, 2008 and wrap up at Rogers Centre on August 21, 2008.
 
Kids 14 years of age and under are invited to come down to the diamond to Run the Bases for free after every Saturday home game. Parents and guardians should escort the kids down ramps near sections 508, 208, and 108 following the game.
 
The Toronto Blue Jays urge all fans to purchase tickets through established means and not to patronize ticket brokers or ticket prospectors, or "scalpers." The Blue Jays, along with its guests are challenged during each event with these illegal ticket brokers outside the stadium. However, the Blue Jays are powerless when the activity is taking place outside of the building line. It is up to the Toronto Police Service to monitor and charge the brokers for their conduct.
 
Pocket schedules are available at the Box Office and Guest Services locations. Schedules can also be obtained by mail, by calling 416-341-1000 or by e-mailing ticket.office@bluejays.com.
 
On School Days set this year for Monday, April 21, Monday, May 26 and Wednesday, June 11, the Blue Jays welcome school groups of 20 or more with discounts of up to 40%. School groups of 20 or more enjoy discounts of up to 40% on all other days. On School Days, the Club runs a Banner Contest where a school could win a $500 Bursary for the best banner, including the Blue Jays logo and their School name). There will also be a school-kit giveaway. For information and pricing, please call 416-341-1188.
 
Scorecards and a pencil are available when purchasing a PLAYBALL Program for $5.
 
Rogers Centre Security is managed in-house with a staff that provides professional protection for our guests, players and employees. For certain events, security is supplemented with staff and efforts from the Toronto Police Service.
 
Guests purchasing single game tickets will be subject to a ticket charge per ticket. The costs are as follows:

• Tickets purchased via the phone: $2-$5 per ticket service fee
• Tickets purchased via the box office: $2 per ticket service fee
• Tickets purchased via the internet: $2.25-$5.25 per ticket service fee

There is a $4 handling fee (delivery charge) per order charge.
 
Sightlines is an open-air concept restaurant, located on the north side of Rogers Centre. Sightlines is open for pre-event and event dining and is also available on non-event days for private catered functions. For reservations or general inquiries, please call 416-341-2424.
 
Rogers Centre now stands as a smoke-free environment, in compliance with the Province of Ontario's Smoke-Free Ontario Act. Smoking is not permitted at any level in the building. Security issues preclude us from allowing guests back into the building if they choose to exit. Those fans leaving the facility to smoke, will not be permitted re-entry to the stadium.
 

The Toronto Blue Jays Spring Training Facility is Knology Park in Dunedin, Florida. Grapefruit League games take place in March and scheduling and ticketing information will be available by mid-November. Fans who wish to order tickets for Spring Training 2008 should call 727-733-0429 or 1-800-707-8269.
 
Copies of the Stadium Rules and Standards of Conduct are posted in a variety of locations throughout Rogers Centre (including in proximity to building entrances). The text of the policy as of January 1, 2008 is as follows:
 
A valid ticket must be produced upon entry to the stadium and at any time thereafter upon request. Rogers Blue Jays Baseball Partnership ("Blue Jays") and/or Rogers Stadium Limited Partnership (collectively, the "Management") reserves the right, without compensation or refund of admission price to refuse any person admission to the stadium, or to remove such person from the stadium, (i) if the person uses language or exhibits conduct which, in the opinion of Management, is abusive, illegal or objectionable or might otherwise interfere with the reasonable enjoyment of others, (ii) if, in the opinion of the Management, the person's ticket is not valid, or (iii) if the person brings into the stadium any restricted items, including, without limitation, alcohol, illegal drugs, chemicals, bottles, cans, weapons of any kind, large bags, knapsacks or hard-sided coolers or briefcases (list of restricted items subject to change at any time in the discretion of the Management). Each person wishing to enter the stadium consents to Management's reasonable examination of his or her person and/or belongings to ensure compliance with the foregoing.
 
Each person entering the stadium grants to the Management, their corporate affiliates, agents, broadcasters, business associates and/or sponsors (collectively, the "Authorized Parties") the absolute and irrevocable right to utilize that person's voice, image and/or likeness in connection with any transmission, retransmission or reproduction in whole or in part of the game to which such person is admitted. Each person entering the stadium further grants to the Authorized Parties the absolute and irrevocable right to use that persons voice, image and/or likeness for any purpose whatever, including on merchandise and in Blue Jays advertising, without restriction, and regardless of medium. Each person entering the stadium thereby waives all rights of inspection or approval regarding any use of his/her voice, image or likeness and any right to remuneration therefore, and releases and discharges the Authorized Parties from any and all claims and demands arising out of or in connection with the use of his/her voice, image or likeness, including, without limitation, any and all claims for invasion of privacy, right of publicity or defamation.
 
Each person entering the Stadium agrees that: (A) he/she shall not transmit or aid in transmitting any information about the game or event that he/she is attending, including, but not limited to, any account, description, picture, video, audio, reproduction or other information concerning the game or event (collectively "Event Information"), (B) Blue Jays is the exclusive owner of all copyrights and other proprietary rights in all baseball games and event information in respect of such baseball games, and (C) all photographs and recordings created by him/her are for personal use only.
 
WARNING: Each person entering this stadium voluntarily assumes all risks of any injury or other loss to person and property occurring during his/her presence at the stadium and/or incidental or related to the event being held or game being played at the stadium, as applicable, at or about such time (including, without limitation, injury suffered from balls, bats or other objects projected into or within the stands), and releases the Management, Major League Baseball, the Commissioner, the participating teams, the performing acts and their respective agents, corporate affiliates and employees from and all liability therefore, regardless of whether such injury or loss occurs before, during or after the actual performance of the event or playing of the game, as applicable, and whether such injury or loss is caused by any person's negligence or otherwise. PRIOR TO, DURING AND FOLLOWING BASEBALL GAMES, INCLUDING DURING ALL BATTING PRACTICES, FIELDING PRACTICES AND WARM-UPS, ITEMS SUCH AS BASEBALLS, BATS AND FRAGMENTS THEREOF MAY BE THROWN OR HIT INTO THE STANDS AND CAUSE SERIOUS INJURY. FOR EVERYONE'S SAFETY, PLEASE STAY ALERT AND BE AWARE OF YOUR SURROUNDINGS.
 
Copies of the most current Stadium Rules and Standards of Conduct are available at Gate 9 or by calling 416-341-1000.
 
There are several stairwells throughout the stadium (including stairwells that run beside elevators 7 and 9) that allow for access to and from entrance and exitways and various levels of the stadium. Access to different levels can be limited based on seat location as printed on guests' tickets.
 
The Toronto Blue Jays and Rogers Centre welcome guests with baby strollers, but asks kindly that all strollers be checked at a Guest Services location and not stored at either the guest's seat or at the top of the aisle.
 
Sunscreen is available at most official merchandise stands throughout Rogers Centre.
 
There is a direct phone line to Diamond Taxicab located outside Gate 9. Taxis can also often be found north of the stadium on Front Street.
 
TEAMWORK is the service promise instituted by the Blue Jays and Rogers Centre as we seek to reaffirm and improve our commitment to customer service, through the highest levels of courtesy, kindness and product knowledge. TEAMWORK is an acronym:

• Treat our guests with the highest courtesy
• Exceed their expectations
• Attitude is everything
• Make major memories happen
• Willingness to help
• Own the problem & find the solution
• Responsibility is yours
• Kindness will keep them coming back

Payphones are located at convenient locations around Rogers Centre.

100 Level: near sections 107, 114, 117, 123, 126, 129, 135, 136
200 Level: near sections 208, 217, 221, 227, 231, 239
500 Level: near sections 508, 517, 522, 531, 539
 
The Toronto Blue Jays have created many themed ticket promotions. Discounted tickets are available for these games.
 
The following agreement is entered into between each ticket purchaser and Rogers Blue Jays Baseball Partnership. It is printed on the back of each physical ticket issued and accompanies all Rogers Video and Print @ Home orders.
 
This ticket (the "Ticket") represents a revocable licence (the "Licence") and is issued to the buyer and/or bearer (as the context dictates, the "Licensee") by Rogers Blue Jays Baseball Partnership (the "Club") pursuant to certain terms and conditions including those set forth below (the "Conditions"). The Licensee is absolutely responsible for any violation of the Licence and should safeguard the Ticket so that the Licence is not violated. By using this Ticket, the Licensee agrees and accepts the Conditions, as well as all Stadium Rules and Standards of Conduct ("Standards") posted in or about Rogers Centre (the "Stadium"). Advance copies of the Standards may be obtained at Stadium Gate 9 or by telephoning (416) 341-1000.
 
Subject to the Limited Exchange Policy, this Ticket only permits the Licensee the right to: (a) enter the publicly-accessible areas of the Stadium at times determined by the Club, (b) attend the Toronto Blue Jays ("Jays") game identified on the Ticket; and (c) sit in the seat location identified on the Ticket. A valid Ticket must be produced upon entry to the Stadium and upon request anytime thereafter. The Club reserves the absolute right to determine the validity of any ticket and access to the Stadium, suites and/or seating areas during Jays game periods.
 
Unless otherwise authorized by the Club, any direct or indirect sale, resale, auction, assignment, or transfer of this Ticket at a price greater than the price printed on the front, as well as any attempt at any of the foregoing, is strictly prohibited and a violation of the Licence. Tickets obtained from unauthorized sources may be lost, stolen or counterfeit and, if so, are void. This Ticket may not be used for advertising, promotion (including contests, giveaways and sweepstakes) or any other trade or other commercial purpose without the prior written consent of the Club. Any violation of the Licence will give the Club the unrestricted right to revoke or terminate this Licence, seize the Ticket and/or cancel the Licensee's ticket account immediately without having to refund the face value of this Ticket or any other tickets. The Club reserves the right to investigate violations of the Licence, the Conditions and/or the Standards. The failure of the Licensee to cooperate with any investigation constitutes a violation of the Licence. The Licensee acknowledges that damages may not be an adequate remedy for breach of the Conditions or Standards and consents to injunctive or other relief which may be sought to enforce same.
 
SECURITY POLICY: No alcohol, illegal drugs, chemicals, bottles, cans, weapons of any kind, large bags, knapsa