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ACE is the Blue Jays' official mascot and delights in meeting fans. ACE prefers to pose for photos and sign autographs on the concourse levels to keep seating aisles and sight-lines clear for other fans. ACE is available to make year-round public appearances.

Gate 7 is designated as our Accessible and Special Needs entranceway where staff is available to assist guests with special needs to and from their seating area. There are a limited number of Rogers Centre wheelchairs to assist guests in need.

Gates 3 and 13 are equipped with wheelchair entrance ramps for access to the 300 level and elevators located at these gates.

For questions please call guest relations at 416-341-1707.

A number of limited parking spaces are available by reservation only for wheelchair users. For further information and to make reservations, contact Rogers Centre Parking at 416-341-3004. Please have your disability permit number handy for bookings. Bookings begin three weeks prior to the event day.

There are a number of wheelchair and companion seating locations throughout Rogers Centre. Tickets for these seats can be purchased by calling the Blue Jays Ticket Office at 416-341-1234. Guests are asked to specify their need for accessible seating at the time of ticket purchase.

The street and mailing address for the Toronto Blue Jays Baseball Club is:

The main phone line is 416-341-1000. The Internet address is bluejays.com

Blue Jays fans can obtain a future game ticket, upgrade their day-of-game seat or make further ticket inquiries by going to the Advance Inside Ticket Window on the 100 Level behind section 127 (Gate 9a). The Advance Ticket Window is available when the gates open until 30 minutes after the game ends.

As a safety issue and courtesy to others, guests are discouraged from walking through the aisles during play.

Guests are not permitted to bring alcohol into Rogers Centre. Alcoholic beverages can only be purchased from authorized vendors once inside the facility. Guests must produce valid photo identification upon request. Guests may have no more than two alcoholic beverages in their possession at any time. The Toronto Blue Jays, Rogers Centre, its concessionaires and Toronto Police Service reserve the right to discontinue alcohol service for guests.

Guests found with unauthorized alcohol can have their ticket confiscated and be removed from Rogers Centre without compensation. There are designated alcohol-free seating sections on each level of the building for Blue Jays games. They are:

• 100 Level - 142/141
• 200 Level - 238/237
• 500 Level - 520/521

The following may result in ejection from Rogers Centre and/or possible prosecution:

• attempting to use fraudulent identification
• public intoxication
• purchasing alcohol for a minor
• a minor attempting to purchase or found to be in possession of alcohol

The Toronto Blue Jays and Rogers Centre are determined to promote responsible alcoholic beverage sales and use, as outlined by "T.E.A.M." - Techniques for Effective Alcohol Management. Our goal is to ensure a safe, clean and fun environment where alcohol service and consumption is managed responsibly.

Fans in Toronto will be given the chance to determine the starting lineups for Major League Baseball's 80th All-Star Game through in-stadium voting at Rogers Centre beginning in May and Internet balloting on bluejays.com. This year's edition of the Midsummer Classic will be held in St. Louis at Busch Stadium on July 14.

Guests are not permitted to bring any animals into Rogers Centre, with the exception of (1) certified service animals and (2) any themed event involving animals (i.e. Dog Day).

The Blue Jays welcome audition tapes or CDs at the following address:

All tapes or CDs should be professionally produced and include the "Star Spangled Banner" and "O Canada" without any musical accompaniment. The anthems must be performed in that order and separated by a three-second break. All submissions will be considered but only successful candidates will be contacted directly.

Players and coaches from both the Blue Jays and the visiting team do take time to sign autographs occasionally, but we kindly ask fans respect their need to prepare for that day's game. Select Blue Jays players are generally available to sign at locations down the third base line at different times prior to Saturday afternoon games.

Fans interested in obtaining an autograph from their favourite player are permitted at the bottom of the 100 Level aisles from the time the gates open until 45 minutes prior to game-time, but then must take their ticketed seats. Fans bringing bats for autographs will be instructed to check these items at one of our Guest Services locations at this time.

Fans wishing to obtain autographs from specific players should mail their request, including a self-addressed stamped envelope to the player's attention, to:

Please keep in mind that if you do send in an item to be signed, you do so at your own risk. Players and coaches receive a tremendous amount of fan mail and we cannot guarantee a response. The Toronto Blue Jays, and its players and staff are not responsible should the items fail to be returned.

Fans may keep any baseball hit into the stands as long as they do not interfere with the safety and concern of others. However, Blue Jays staff members are unable to obtain autographs on those balls for the fan from players.

The Blue Jays will be teaming throughout the 2009 season with community groups and agencies to raise funds and awareness for special causes. With each event, a portion of the proceeds from group ticket sales will be donated back to the partnering agency. Awareness Series events include:

• Green Ribbon of Hope: Tuesday May 12
• Community Living: Sunday, May 17
• Tourette Syndrome Awareness Night: Friday, May 29
• Weekend to End Breast Cancer, Saturday June 6
• SickKids Sarcoma Awareness, Saturday July 26
• ALS Awareness Night: Wednesday August 26
• Autism Awareness Night: TBD

For more information on how your non-profit organization can benefit from the Awareness Series, please call 416-341-1188 or e-mail groupsales@bluejays.com.

The Blue Jays invite young parents and their tiny toddlers to take in a selection of weekday afternoon games in a specially-reserved seating area on the 200 Level. An area is set aside at the top of the section to park strollers. Diapers, wipes, change tables, juice boxes and other "baby essentials" are all provided.

Baby/Diaper changing stations have been installed in all washrooms throughout Rogers Centre. For those seeking extra room or privacy, family washrooms are available near sections 134, 238 and 539.

Guests may not bring hard-sided coolers or large bags into Rogers Centre. Knapsacks and bags smaller than 16 in. x 16 in. x 8 in. will be permitted. All bags will be subject to inspection. Guests with questions concerning these regulations are advised to contact the Guest Relations Department at 416-341-1707.

Bank machines are located in the following areas:

• 100 Level - Near sections 113A, 117, 120, 130A & 135
• 200 Level - Near sections 213, 221 & 235
• 500 Level - Near sections 516 & 530
• Exterior of Rogers Centre - Northern Facing (between gates 1 and 15)

There is a surcharge for the use of the machines.

Guests are welcome to bring banners to Rogers Centre provided they do not interfere with the game, your fellow guests' enjoyment of the game or carry disparaging, commercial, political or obscene messages. Flagpoles are not permitted. The Toronto Blue Jays reserve the right to ask guests to check their banners at a Guest Services location.

The Toronto Blue Jays believe in supporting grassroots baseball initiatives as a means for kids to pursue their Big League Dreams. In 2009, the Blue Jays and various operating companies have once again partnered with Baseball Ontario to provide youth in this province the opportunity to participated in funded amateur baseball programs. In 2009, the Toronto Blue Jays and Rogers are proud to once again sponsor the following divisions:

• Citytv Rookie Division
• Jays Mosquito Division
• Jays PeeWee Division
• Jays Bantam Division
• Rogers Wireless Midget Division

Registered players in the sponsored divisions receive 2 free tickets to a Blue Jays game at Rogers Centre; a team uniform crest; and, Provincial Champions will be recognized on-field at Rogers Centre prior to the Blue Jays game on September 27, 2009 as part of the Baseball Ontario Day Parade of Champions. Teams can register for free at baseballontario.com.

The Blue Jays accept annual applications for the positions of batboy or batgirl at the address below. Candidates must be at least 18 years old and available to work at all Blue Jays home games. Baseball skills and knowledge are highly recommended. Applicants should submit a letter outlining their qualifications to the following address:

Batteries are available for sale at the Jays Shop Stadium Edition and most Concourse Shop locations.

Black netting covers parts of certain outfield seating sections (Sections 101, 142 & 143) on the 100 Level. It's intended to give a batter a clear and unobstructed view of the baseball as it leaves the pitcher's hand. The Batter's Eye is off limits to all individuals, save for television camera operators.

The batting practice schedule, subject to change, is as follows. Please note it's not uncommon for either the Blue Jays or that day's visiting team to cancel batting practice.

Game Time	Jays BP/Infield	Gates Open	Visitor BP/Infield
12:37 p.m.	9:50 - 11:10 a.m.	11:00 a.m.	11:10 - 12:05 p.m.
1:07 p.m.	10:20 - 11:40 a.m.	11:00 a.m.	11:40 a.m. - 12:35 p.m.
6:07 p.m.	3:20 - 4:40 p.m.	4:30 p.m.	4:40 - 5:35 p.m.
7:07 p.m.	4:20 - 5:40 p.m.	5:30 p.m.	5:40 - 6:35 p.m.

Bicycle stands are available for use by guests outside Rogers Centre near Gates 2, 3, 6, 6A, 9A, 10, 13, 14 and 15.

Booster seats for young children are available at all Guest Services locations on a first come first served basis. Guests are asked to leave their driver's license until the seat is returned.

Plastic bottles holding 600 ml or less will be permitted in Rogers Centre. This does not include liquor or beer. Outside alcohol is strictly prohibited from entering Rogers Centre. Plastic bottles holding more than 600 ml, glass bottles and cans are prohibited and guests will not be given a claim ticket for the items.

The Blue Jays Box Office is located on the southwest corner of Rogers Centre, near Gate 9.

Hours of Operation for non-game days are:

Monday to Friday	8:00 a.m. to 8:00 p.m.
Weekends	10:00 a.m. to 6:00 p.m.

Hours of Operation for game days are:

Monday to Friday	8:00 a.m. to 30 minutes after game ends
Weekends	9:00 a.m. to 6:00 p.m. or 30 minutes after game ends

Additional Box Office locations at Rogers Centre can be found at:

Gate 2 - Open every game night:

Monday to Friday	4:30 p.m. to 7:30 p.m.
Weekends	10:30 a.m. to 1:30 p.m.

Gate 7 - Open on select game nights for ticket sales only:

Monday to Friday	4:30 p.m. to 7:00 p.m.
Weekends	11:00 a.m. to 1:00 p.m.

Please note box office hours of operation are subject to change.

The Blue Jays have a television broadcasting agreement with Rogers Sportsnet and TSN through the 2010 season.

All Blue Jays games, home and away, will be carried on the radio on The FAN 590 and/or the FAN Radio Network with Jerry Howarth, Alan Ashby and Mike Wilner.

Fans can follow pitch-by-pitch action for free through Gameday feature on bluejays.com.

The Toronto Blue Jays bullpen is located behind the left field outfield fence. The visitors' bullpen is located behind the right field outfield fence.

Bus parking is available in the lot directly across the street from Gate 8, controlled by Rogers Centre. This lot is manned during Rogers Centre events only. The cost is $40 per bus from midnight to midnight. The Bus Lot is patrolled regularly and vehicles will be tagged if their parking ticket has expired or one has not been purchased. If tagged, payment can be made to the address located on the back of the invoice/tag.

Buses for Baseball gives underprivileged kids throughout the USA and Canada the chance to attend Major League games and meet their favourite players.

The Players Trust partners with local transit authorities and Major League teams, as well as charitable organizations in all Major League cities, to share the thrill of a big league game with kids who need more chances to smile.

The Toronto Blue Jays welcome cameras for the purposes of still photography provided their use does not interfere with other guests' enjoyment. Video cameras are permitted in stadium but taping of any game footage is strictly prohibited. The Toronto Blue Jays and Rogers Centre reserve the right to request that guests discontinue filming or taking pictures on Rogers Centre property.

The Toronto Blue Jays and Rogers Centre are not responsible for lost or stolen belongings. As such, we ask that guests not leave equipment unattended. Disposable cameras and film are available at concourse shops and vending machines throughout Rogers Centre.

On Thursday July 23, the Blue Jays will hold Camp Day with groups of 20 or more receiving a fantastic discount. Contact the Blue Jays Group Development Department for further information at 416-341-1188.

Guests are welcome to use cellular telephones in Rogers Centre provided their use does not disrupt other fans. The Toronto Blue Jays and Rogers Centre reserve the right to ask guests using cellular phones to move to the concourse area. Pay phones are located throughout the stadium.

Parents may bring children under the age of two into Rogers Centre for most events without a ticket for the child. These children must sit in the lap of the accompanying adult and not occupy an additional seat. Any guest two years of age or older must have a valid ticket. Children having difficulties seeing from their seat can obtain a booster chair from Guest Services, available on a first come first served basis.

Child Find Ontario is dedicated to reducing the incidence of missing and exploited children and youth in Ontario.

At select Saturday and Sunday Blue Jays games throughout the season, Child Find volunteers are on hand to distribute to parents and children a special sticker outlining the child's seat location. In the event that a little one wanders, Blue Jays staff and security can find the seat location and return the child immediately.

Entry to either clubhouse is reserved exclusively to those with the appropriate credentials. This rule applies to any children, friends of players, wives, agents or representatives of players, or any salespeople.

Rogers Centre is committed to creating a safe, comfortable, and enjoyable experience for all guests. The stadium is committed to ensuring that:

• Guests will enjoy their Rogers Centre experience free from foul/abusive language or obscene gestures
• Guests will refrain from inappropriate displays of affection
• The progress of the game/event will not be disrupted by guests' actions or by unauthorized persons entering the playing field/event area or restricted areas
• Intervention with an impaired or intoxicated guest will be handled in a prompt and safe manner
• Guests will show their ticket when requested and sit only in their ticketed seat
• Inappropriate or indecent clothing will not detract from the guest experience

Failure of guests to adhere to these policies may result in the denial of admission to or immediate removal from the stadium without refund.

Aramark Entertainment Services (Canada) Ltd. Is provider of concessions services at Rogers Centre.

Aramark provides premium food service and dining operating the fine dining restaurants "Windows" and "Sightlines", in addition to catering for Luxury Suites. For reservations, please call 416-341-2424.

On May 6, the Blue Jays will have a hair-raising (or hair-razing) experience to benefit cancer research. A pair of police officers will have their heads shaved by Jays players as part of the annual Cops for Cancer Program. The program dates back to 1994 when police officers in Edmonton shaved their heads to make a little boy stricken with cancer feel better about his appearance.

The Luxury Suites Concierge Desks located at Gates 3 and 13 will be able to assist Luxury Suite guests with information about the stadium, public transportation, downtown area information, ticketing assistance, any in-house aide, prior arranged ticket pick-up or Luxury Suite ticket problems. All Luxury Suite issues and inquiries are to be directed to the Luxury Suite Concierge at 416-341-3100. Concierge service is available only on event/game days from opening of gates to 30 minutes post event.

The Toronto Blue Jays Baseball Club issue various credentials to the news media and other organizations. A number of these credentials are honoured for the entire baseball season while others are issued on a daily basis. Each credential issued indicates the areas within Rogers Centre where they will be honoured. Credentials do not entitle the holder to a seat.

On June 9, local students will be recognized for their efforts in supporting crime prevention on Crime Stoppers Night at the ballpark. The Crime Stoppers program encourages people to speak up and help lower the crime rate in Toronto. Over 130 Student Crime Stoppers Programs have been introduced in schools as part of a national initiative to introduce the concept of Crime Stoppers to children and youth. Fans entering Rogers Centre on Crime Stoppers Night will receive a commemorative Crime Stoppers/Toronto Blue Jays magnet.

Major League Baseball, the Toronto Blue Jays, and the TEAM Coalition have partnered to offer fans 19 years of age or older the opportunity to become designated drivers. A designated driver who fills out a pledge form at a Guest Services location pledging to provide responsible transportation will receive a complimentary soft drink and become eligible for a grand prize draw.

TTC Subway and GO Train passengers should get off at Union Station and follow the designated Skywalk route to Rogers Centre. Upon exiting the Skywalk, the path splits into two walkways leading to Gate 3 and Gate 6. The facility is also within easy walking distance of streetcar stops on King Street (at Peter St. & John St.) and Spadina Avenue (Bremner Blvd.).

Drivers coming to Rogers Centre, from either the east or west, can take the Gardiner Expressway to Spadina Avenue and head north to Bremner Boulevard.

A number of limited spaces for wheelchair users are available by reservation only. For further information and to make reservations, please contact Rogers Centre Parking at 416-341-3004.

Several drinking fountains are located on each level within the stadium.

• 100 Level: near sections 107, 115, 126, 137
• 200 Level: near sections 207, 219, 229, 241
• 500 Level: near sections 507, 517, 529, 541

Through the generous support of Roy and Brandy Halladay, the Jays Care Foundation operates "Doc's Box" at select home games throughout each Blue Jays baseball season at Rogers Centre. Along with their families, children from the Hospital for Sick Children are given the opportunity to watch the Blue Jays from the Halladay's private luxury suite, providing an 'escape' from their daily reality of medical treatments. The guests are treated to a fun-filled day in "Doc's Box" and they each receive their very own t-shirt, hat, program and other Jays goodies, and even get a pre-game visit from Roy Halladay himself!

The Blue Jays will be going to the dogs on Sunday, July 26, with another edition of Dog Day. The event, held to raise funds and awareness for the Ontario SPCA (Society for the Prevention of Cruelty to Animals), is now into its sixth year. A special seating section (100 Level Outfield) is reserved for the Jays four-legged friends and $2 from every ticket sold goes to help support the Ontario SPCA. One of the highlights of a day filled with activities includes a pregame parade of all participants along the outfield warning track.

Due to the many donation requests received by the Toronto Blue Jays, guests are asked to follow a few simple guidelines when making a request:

• All requests must be made in writing on letterhead of the organization requesting a donation
• Letters must be faxed or mailed
• E-mail requests will NOT be accepted
• Donations will only be made to Canadian non-profit organizations

The organization must be: a registered charity; support amateur baseball, or support educational initiatives.

Requests must include the following information in order to be considered:

• Brief description of the event
• Contact name
• Mailing address
• Phone number
• Date of the event

All requests MUST be received a minimum of six weeks prior to the event.

Send all requests to:

Or send your fax to:

416-341-1146
Attn: Community Relations

For other fundraising options please inquire about the Toronto Blue Jays fundraising program which allows you to save up to 30% off box office prices and earn money for your organization through the sale of Blue Jays tickets. For more information, call the Group Development Department at 416-341-1188 or e-mail groupsales@bluejays.com. For many charities this has been a rewarding and profitable program.

Guests requiring assistance in reaching their seat may use one of the eight elevators conveniently located at Rogers Centre. Elevators can be found at Gates 3, 7, 9, and 13.

Elevators	100-Level	200-Level	300-Level	400-Level	500-Level	Parking
Gate 3	Sec. 108	Sec. 208	Gate 3	Box 410	Sec. 508	Stall 164, Star Zone (Green)
Gate 7	Sec. 118	Sec. 221	Box 330	Box 448	Sec. 521	Stall 266, Cloud Zone (Blue)
Gate 9	Sec. 124	Sec. 227	Box 335	Box 461	Sec. 527	Stall 249, Sun Zone (Red)
Gate 13	Sec. 135	Sec. 240	Box 359	Box 491	Sec. 539	Stall 210, Moon Zone (Yellow)

Priority should be given to guests with mobility impairments including those who are physically challenged or elderly. As a courtesy to our guests, we ask individuals carrying beverages on the elevators to ensure they have the appropriate lid on the container.

• Single Game/Packages Tickets — ticket.packages@bluejays.com
• Ticket General Inquiry — tickets@bluejays.mlb.com
• Group Sales — groupsales@bluejays.com
• Guest Services — fanfeedback@bluejays.com
• Merchandise — merchandise@bluejays.com

All full-time, part-time or seasonal opportunities within the Blue Jays organization are posted on bluejays.com.

The Toronto Blue Jays assist our community partners with baseball programming developed for students with special needs. The Club works with special needs groups to ensure that children, regardless of ability, are given the opportunity to play baseball and realize that yes, everyone belongs.

Each season, more than 200 excited participants take part in the Toronto Blue Jays' annual "Everyone Belongs" t-ball game and skills Clinic at Rogers Centre. The Blue Jays are extraordinarily proud of these children and their volunteer coaches and staff. A fun-filled day of baseball is had by all as the children take to the field and enjoy the day along side some of their favourite Blue Jays players.

On Saturday June 13, the Blue Jays host the Florida Marlins and 400 brave fans will bring along their sleeping bags to spend the night on the field at Rogers Centre following the game for an evening of autographs, games, movies and much more!

Family washrooms are available for all fans requiring a little extra room or privacy. These washrooms are located near sections 134, 238 and 539.

The Family Zone offers an exceptional value for families to enjoy the baseball game. This Family Zone section is an alcohol-free area in sections 237/238. Tickets for each game range from $30.00 for Premium Games to $5.00 for Value Games. For information contact the Blue Jays Ticket office at 416-341-1234.

The Blue Jays Fan Club is a time-honoured tradition associated with baseball in Toronto. The very first incarnation of the Club appeared in 1983 and in its heyday attracted a membership of over 10,000. Members receive their Official Membership Kit, as well as a subscription to the Fan Club Newsletter, and access to unique Fan Club events throughout the season.

The Blue Jays welcome the ideas, comments and suggestions of our fans. It helps us to improve service to our guests. Please e-mail us at fanfeedback@bluejays.com.

Any fan who touches, attempts to touch or generally interferes with a ball in play or a player during a game may be subject to immediate ejection from Rogers Centre. Fans are welcome to keep any ball landing in the stands as long as they do not interfere with the safety and concern of others.

Fans wishing to correspond with Toronto Blue Jays players or club personnel should address the correspondence along with a self-addressed stamped envelope to:

Please keep in mind that if you do send in an item to be signed, you do so at your own risk. Players and coaches receive a tremendous amount of fan mail and we cannot guarantee a response. The Toronto Blue Jays, and its players and staff are not responsible should the items fail to be returned.

Distances:

• Right Field — 328 ft / 100 m
• Right Center Field — 375 ft / 114 m
• Center Field — 400 ft / 122 m
• Left Center Field — 375 ft / 114 m
• Left Field — 328 ft / 100 m

After completing a seven-year, $1-million, baseball and softball field-restoration program with the City of Toronto's Parks & Recreation Division, the Jays Care Foundation's Field of Dreams program was expanded in 2008 to include the funding of capital project initiatives for the development of "safe youth spaces" across the Greater Toronto Area. The first funding cycle of the newly expanded program will see a total investment of $585,000 over the next five years to four such projects.

The impact of the Blue Jays will be especially strong at the Etobicoke YMCA, one of the organizations receiving funding through the Field of Dreams program. Blue Jays great Tony Fernandez is establishing a "Centre of Hope" gymnasium and athletic facility as part of a brand new 60,000 square foot health, fitness and recreation centre set to open in 2012. The Jays Care Foundation will match Fernandez's funding contribution, bringing a truly distinctive baseball presence to the new facility and its future patrons. In addition, funding will be provided to develop a YMCA Youth Sports Leadership Corps program that will roll out in the other YMCA Health, Recreation and Fitness facilities across the GTA over the next 4 years.

The expansion of the Field of Dreams program will allow the Jays Care Foundation to broaden its reach in an effort to ensure that children and youth have access to safe, functional and often dedicated space in facilities where they can play, learn, and grow!

2008 Field of Dreams Projects:

• Flemo City Media Studio and Youth Lounge
• Boys and Girls Club of East Scarborough
• Etobicoke YMCA "Tony Fernandez Centre of Hope"
• YMCA Youth Sports Leadership Corps Program

Fans / Companies interested in renting Rogers Centre should contact the Rogers Centre sales department at 416-341-2222 or eventsales@rogerscentre.com for availability and pricing.

The Toronto Blue Jays and the Toronto Argonauts play their home games on FieldTurf. The synthetic surface which looks, feels and plays like real grass is made by a Montreal-based company. The baseball field is made up of 1,300 FieldTurf trays, each measuring 8' x 14'.

A certified physician and registered nurses are available during all Blue Jays games. Guests requiring first aid assistance are urged to contact any member of the Rogers Centre staff or report to one of our Guest Services or First Aid locations. First Aid rooms are located on each level near aisles 134, 238 and 539. Please note the opening and staffing of First Aid locations can sometimes depend on ticket sales on different levels of the stadium. Parkview EMS will also have staff at all ticketed events.

The Toronto Blue Jays proudly celebrate its rich history and tradition by inviting past Blue Jays greats to Rogers Centre for a night filled with nostalgia. Special activities include pre-game autograph sessions from 5:45pm to 6:30pm at Gate 6A or by section 117, on-field alumni recognition and much more. Please note that times are subject to change.

Rogers Centre allows guests to bring food into the stadium as long as the items are wrapped, bagged or left inside a container to avoid spillage. Food containers must be soft-sided and small enough to fit under the guest's seat.

Plastic bottles holding 600 ml or less will be permitted in Rogers Centre. This does not include liquor or beer. Outside alcohol is strictly prohibited from entering Rogers Centre. Plastic bottles holding more than 600 ml, glass bottles and cans are prohibited, and guests will not be given a claim ticket for the items.

Exceptions may be granted for guests with special needs. Prior arrangements should be made through the Guest Relations Department.

The Toronto Blue Jays Fundraising Program allows groups big savings off the box office prices while earning money for organizations through the sale of Blue Jays tickets. Many charities have found this fundraising program both rewarding and profitable for their organizations. For more information, guests can call the Group Development Department at 416-341-1188 or e-mail groupsales@bluejays.com.

In cooperation with the Toronto Police Service, guests wearing known gang clothing and/or colours will not be permitted into Rogers Centre. Guests will be automatically asked to leave the premises, as noted on signs posted at gate entrances.

Guests can enter the stadium 90 minutes before the first pitch on any weekday home game. On Saturday and Sunday home games, the gates to Rogers Centre open 2 hours prior to game-time. Gate times are subject to change.

Gift cards, redeemable for Blue Jays tickets and merchandise, can be purchased at the Blue Jays Box Office, Jays Shop locations, bluejays.com or by telephone at 416-341-1234 or 1-888-OK-GO-JAY. Gift cards are also available at the following Ontario retailers: Rogers Video, A & P Metro, Dominion, Avondale Foods (Niagara region), Canex, ESSO, Gateway Newstands, International News, Loblaw, Mac's Convenience, Money Mart, Petro-Canada, PharmaPlus, Pioneer Petroleum, Price Chopper, Rexall, Shoppers Drug Mart, 7-Eleven, Shell, Sobey's The Barn, Ultra Food & Drug and Wal-Mart. Cards are also redeemable at Rogers Centre Gate 9 Box Office, Rogers Video, Rogers Plus, and the Shopping Channel.

The Toronto Blue Jays offer several giveaway or promotional items throughout the year. These items are distributed to guests who meet specific promotional requirements and are based on limited quantities. Items are subject to change.

The Jays Care Foundation supports a variety of organizations supporting children and youth initiatives in the community by providing both grants and awareness opportunities through the Toronto Blue Jays Baseball Club. To date, the Foundation has assisted numerous charitable organizations across the province of Ontario, donating well in excess of $1,400,000.

In order to be considered for funding, all organizations MUST have registered charitable or non-profit status, and MUST target children and youth in need AND meet at least one of the following criteria:

1. Educational Initiatives — mentoring/tutoring programs, literacy efforts, programs that encourage academic development
2. Life-skill Development — leadership, teamwork and character development, youth health and welfare, substance abuse education, healthy living and safety initiatives, and programs that support self-esteem
3. Physical Activity — programs that promote healthy physical activity and programs that promote involvement of the sport of baseball/softball for children and youth at all levels and ages

The Jays Care Foundation review submissions bi-annually. Submission deadlines are May 31 and October 31.

With the exception of food and beverage and suite host workers, the solicitation and/or acceptance of gratuities in any form is not permitted.

Guests can share their appreciation by filling out a guest comment form available at any Guest Service location or by e-mailing fanfeedback@bluejays.com.

What better way to spend time at the ballpark than to catch a game with friends or colleagues? Groups of 20 or more receive:

• Preferred seating
• Fantastic discounts on tickets
• Exciting group leader incentives
• In-game Video Board recognition

Contact the Blue Jays Group Development Department at 416-341-1188 for more information, or to reserve your seats today!

The Toronto Blue Jays value the views, opinions, suggestions and overall comments of our guests during their experience at Rogers Centre. All guests are encouraged to share their feedback at any Guest Services location or by e-mailing fanfeedback@bluejays.com or calling 416-341-1707.

Guest Services booths are located on the 100 Level near sections 120 and 135, on the 200 Level near sections 212 and 235 and on the 500 Level near section 525. Guests can check strollers or larger items at these locations, receive assistance related to lost persons and lost and found items, pledge for the Designated Driver program, pass along comments or get questions answered and make other general inquiries.

The Toronto Blue Jays Heritage Series combines two of our city's most treasured traditions: cultural diversity and love for baseball! Join us at Rogers Centre through the season as we showcase cultural pride and diversity. Come out and enjoy action-packed games while celebrating the multiculturalism that makes our city so unique. Heritage Series Events include:

• Italian Heritage Day: Sunday, June 28
• Greek Heritage Day: Sunday August 9
• Irish Heritage Night: Tuesday August 18
• Jewish Heritage Day: Monday, August 24
• Japanese Heritage Night: Thursday September 24
• Scottish Heritage Night: TBD

At year's end as the holiday season approaches, thoughts turn to those-in-need as preparations for the annual HoliJays Children's Party begins. More than 1,000 children are invited from Toronto Community Housing and the Toronto Children's Breakfast Clubs to fill Rogers Centre with the holiday spirit as they're entertained with a day full of games, gifts, treats and of course ... a visit from Santa and his friends! HoliJays is a special opportunity for these children to forget some of their troubles and celebrate the magic of the holiday season.

Through the development of a long-term partnership with Pathways to Education Canada, the Jays Care Foundation added Home Run Scholars to its outreach initiatives in 2008. The Pathways program began in the Regent Park community in 2001 to combat the high drop-out rate of students in the neighborhoods' high schools.

Since inception of the program in Regent Park, the drop-out rate has been reduced from 56% to 10%, and post-secondary enrollment has increased from 20% to 80%. With is multifaceted approach, the program has been such a success that Pathways has now expanded to serve youth in the Rexdale and Lawrence Heights neighbourhoods in Toronto, and has extended its reach to offer programs in Kitchener, Ottawa, and Montreal.

The Home Run Scholars program will provide $400,000 of scholarship funding and support to students enrolled in the Pathways program in the Regent Park, Rexdale, and Lawrence Heights communities over the next four years, ensuring at-risk students graduate from high school and have funds available for post-secondary education.

There are a number of fine hotels within walking distance of Rogers Centre, including the Renaissance Toronto Downtown (1-800-237-1512) located within the stadium itself. For further information on hotels and lodging call the Toronto Board of Trade 416-366-6811 or Tourism Toronto at 416-203-2600 or 1-800-363-1990.

HSBC Club VIP is located directly behind home plate on the 200 level and offers fantastic sightlines of Rogers Centre. Membership is included with HSBC Club VIP Season Tickets, In-the-Action Season Tickets and Luxury Suite Subscribers (five games or more.) The HSBC Club VIP includes the following amenities:

• Gourmet buffet dining at intimate, private booths overlooking the field
• In-seat service available
• Private lounge access
• Private stadium entrance
• Private washroom facilities
• Wine lounge and a Sommelier to help select the perfect wine from our extensive list.
• Invitations to exclusive, members-only events

There is the choice of two dinner seatings for weeknight games either before or during the game. Weekend and weekday games have one main seating.

Reservations are recommended.

Tickets for this area can only be purchased on a full-season basis. Entry to the HSBC Club VIP is limited to valid ticketholders and authorized personnel only. For more information on the HSBC Club VIP or to make reservations, please call 416-341-1493.

Prior to, during and following the game experience, including during all batting practices, fielding practices and warm-ups, items such as baseballs, bats and fragments thereof may be thrown or hit into the stands. For everyone's safety, please stay alert and be aware of your surroundings. Any guest who is concerned with his or her seat location should contact any customer service representative for an alternate seat location. The holder of a ticket to any Toronto Blue Jays game voluntarily assumes all risks of any injury or other loss incidental to the sport of baseball, all associated activities and/or his/her attendance at the stadium (including, without limitation, injury suffered from bats, balls or other objects projected into or within the stands), and hereby releases Rogers Blue Jays Baseball Partnership, Rogers Stadium Limited Partnership, Major League Baseball, the Commissioner, the opposing club and their respective corporate affiliates, agents and employees (including players) from any and all liability, regardless of whether such injury or loss occurs before, during or after the actual playing of the game and whether such injury or loss is caused by any person's negligence or otherwise.

Security reasons preclude Rogers Centre from allowing in/out privileges or pass-outs to individuals who choose to leave the building. Exceptions can be made in special circumstances through guest service locations.

Each season, the Toronto Blue Jays offer amateur baseball Instructional Clinics across Ontario. These Clinics offer players exceptional instruction by Blue Jays development staff as well as a commemorative t-shirt and ball cap. For more information please contact John Milton at 416-464-5309.

Jays@School is an online application that uses the sport of baseball and the Blue Jays as a basis for students to learn! This complimentary program, available at jaysatschool.com reinforces the current curriculum in Grades 4 through 6 and enables educators to download baseball-themed lesson plans in such subjects as Language, Mathematics and Physical Education. Over 1,300 educators are registered for Jays@School reaching over 35,000 students across Ontario at a grassroots level.

In addition to curriculum support, the more than 1,300 educators registered with Jays@School receive access to a variety of different programs, activities and exclusive contests that incorporate Blue Jays baseball into their daily activities. Blue Jays goodies are also distributed to Jays@School educators to be used as incentive prizing for their students.

Book Club

As part of the Blue Jays Book Club, children who read a minimum of ten grade-specific, fiction books, receive participatory prizes from the Blue Jays and are entered into a draw to win the Grand Prize of a meet & greet with a Blue Jays player at Rogers Centre.

Player-School Visits

Each May, Blue Jays players and coaches hit the books and return to school to visit with local elementary students to relay positive messages about the importance of education, healthy lifestyles and anti-bullying. All educators and students receive a Blue Jays cap at these popular pep-rallies as well as an opportunity to get up close and personal with some of their favourite Blue Jays to find out exactly what they use to do, eat, learn and play when they themselves were just school kids. Educators who register with Jays@School automatically enter their school for a chance to be elected for a Blue Jays player-school visit.

Since 1992, the Jays Care Foundation has been empowering children and youth in need, inspiring them to make positive choices and helping them realize their dreams by providing access to programs that support physical activity, education, and life-skill development. The funds raised by the Jays Care Foundation are committed to initiatives and programs that improve the lives of kids in the Greater Toronto Area and beyond, including:

• Encouraging kids to get physically active through youth baseball initiatives;
• Providing grants to local charities serving children in need;
• Funding capital projects that create safe youth spaces where kids can play, learn, and grow; and
• Partnering to provide important educational opportunities for at-risk youth.

Each summer the Blue Jays players, coaches, and alumni put down their bats and gloves for a day and pick up their golf clubs to hit the links in support of the Jays Care Foundation at the Annual Charity Golf Tournament. For information on the 2009 tournament, please call 416-341-1456.

Step up to the plate and help the Jays Care Foundation achieve its goals by making a tax deductible donation today!

Thursday, June 4 marks the date of The Curve Ball, the Jays Care Foundation's annual Gala event. With all of the members of the Blue Jays on-hand, and special alumni guests also in attendance, guests experience a star-studded night of luxury, complete with spectacular food, drink and entertainment, and have the opportunity to bid on spectacular items in the live and silent auctions. For more information or to purchase tickets, please call 416-341-1456.

The Jays Care Foundation is pleased to offer fans the opportunity to bid on some unique autographed memorabilia from current and former Blue Jays, as well as a variety of other professional athletes and celebrities at most home games. Bidding takes place from the time the gates open until the end of the seventh inning. Half of the proceeds generated by the silent auction benefit the Jays Care Foundation.

The Blue Jays have taken an active role in developing the sport of baseball at a grassroots level with continued sponsorship of Baseball Ontario's Mosquito Division. This year, the Blue Jays are proud to announce an additional division sponsorship. In addition to the Jays Mosquito Division which was renamed in 2005, Baseball Ontario's Bantam Division will now be named "Jays Bantam Division". In total, over 6500 amateur baseball players in Ontario will benefit from this sponsorship program. Included in this program are 2 free tickets to a select Blue Jays game in 2008 as well as an invitation to take part in the festivities surrounding Baseball Ontario Day on September 7, 2008. For more information, visit baseballontario.com.

A wide selection of official Toronto Blue Jays Official merchandise is available at Jays Shop Stadium Edition, Jays Shop Yonge & Dundas and over 15 concourse shops throughout Rogers Centre. These concourse shops also offer sunscreen, disposable cameras, batteries, ear plugs and postcards.

They are located near the following sections:

• 100 Level: 111, 113, 114, 117, 127, 129, 130, 132
• 200 Level: 210, 213, 220, 227, 236
• 500 Level: 518, 525, 530

Obtain your free official Jays Shop catalogue at any Jays Shop location or by calling toll free 1-877-JAYS-SHOP (529-7746) or locally at 416-341-2903.

Jays on the Road presented by Bruce Power is the Toronto Blue Jays FREE interactive Spring & Summer Baseball Tour on wheels! The Community Cruiser visits various minor baseball tournaments, schools, camps and events throughout the Greater Toronto Area. The program operates May through September and is the perfect element to compliment any event with its supply of prizing and team of baseball enthusiasts.

At each appearance, the Crew will organize and execute various activities within the inflatable pitching and batting cages which are suitable to each event. Speed and accuracy pitching in our inflatable pitching cage along with the opportunity to hit a home run in our inflatable Rogers Centre, all the activities provide a fun and interactive zone for participants that are both young and young at heart.

Jays on the Road can be requested to attend your event by contacting Penni Wheeler in the Community Relations Department at 416-341-1710.

Shop for official merchandise or obtain your free official Jays Shop catalogue by calling 1-877-JAYS-SHOP (529-7746) or locally at 416-341-2903.

Fans are invited to check out the Jays Shop Stadium Edition, located beside Gate 5, the largest team store in all of Canada. You can enter from the street or during Blue Jays games from inside the stadium on the 100 Level concourse by section 112. This 8,000 square foot facility is open seven days a week from 10:00 a.m. to 5:00 p.m. with extended hours on Blue Jays and Argonauts home game dates (generally closing 30 minutes post game).

The latest fashions and tickets are available at the Jays Shop at Yonge & Dundas. With 1,800 square feet of retail space, it houses the largest selection of Jays branded apparel outside of Rogers Centre. Jays Shop Yonge & Dundas can be accessed via the Yonge and Dundas entrance, or through Sears at Toronto's Eaton Centre. The hours of operation are:

• Monday - Friday: 10:00 a.m. - 9:00 p.m.
• Saturday: 8:00 a.m. - 7:00 p.m.
• Sunday: 11:00 a.m. - 6:00 p.m.

For more information regarding this store, please call 416-349-7111 x5103

Jays Shop Stadium Edition is pleased to provide jersey cresting on location for guests purchasing jerseys in the store.

Kids 14 and under get a day all their own at the ballpark with Jr. Jays Saturdays. At every Saturday home game kids get to take the field during the starting lineups, introduce Jays batters from the PA booth, take part in the 7th inning stretch and run the bases after the game. On May 24, the fun starts outside the stadium with a carnival-like atmosphere. There are all kinds of activities taking place outside Rogers Centre including live music and performances, face painting, strolling entertainers, balloon twisting and other amazing inflatables and interactive activities.

The Outdoor Program for Jr. Jays Saturdays is conditional on the weather.

Kids can join the 2009 Toronto Blue Jays Kids Club for $14.95 and receive:

• 2009 Kids Club Membership Kit
• Subscription to the Kids Club Newsletter (6 issues)
• 2009 Kids Club Discounted Ticket Program
• Voucher Book full of great discounts on merchandise, etc.
• Exclusive Kids Club offers for Rogers Centre events
• Access to all Kids Club events (i.e. autograph sessions, etc.)

Located on the 200 Level concourse between sections 236-240, the Kids Zone has been designed to entertain Rogers Centre guests between ages 4-14. This area includes interactive games, a playground and a concession stand with a menu tailored especially for kids.

Women are given the chance to enjoy a night out at the ballpark with discounted tickets and an invitation to gather after the game at the HSBC Club VIP for a baseball tutorial from the Jays players. Included with each ticket purchase is a 2009 Ladies Night hat.

The Toronto Blue Jays are committed to providing the wives and partners of current players and coaches with opportunities to assist in various community initiatives throughout the season. In 2009, the Lady Jays will continue to support the following community organizations: Canadian Women's Foundation, Ronald McDonald House, Sick Kids Hospital, Daily Bread Food Bank, Camp Erin Toronto, and the Jays Care Foundation.

The Club now proudly displays the names of nine distinguished individuals in the stadium in special recognition of their tremendous achievements. They are Paul Beeston, Roberto Alomar, Dave Stieb, George Bell, Cito Gaston, Joe Carter, Tony Fernandez, Pat Gillick and Tom Cheek. The number 4,306 beside Cheek's name represents the number of consecutive regular season games he called on the radio. Jackie Robinson, whose number has been retired by all teams in Major League Baseball, is also recognized behind home plate.

Unfortunately, there are no lockers available for guests at Rogers Centre. Guests entering with bats, roller blades, skateboards, etc. will need to check these items at a Guest Services location. Each item will be tagged and a claim check ticket will be provided to the guest. The Toronto Blue Jays and Rogers Centre are not responsible for any missing, lost, stolen or damages to items while checked.

Guests losing an item during a game or event should visit any Guest Services location to check if the item has been returned. Guests can also contact our Lost & Found department at 416-341-3060. Lost items are held for approximately three months before they are donated to local charities.

Any children who are lost at Rogers Centre should be taken to a Guest Services location. Likewise, parents looking for lost children should be taken to the Guest Services location on the level that the child was lost or found. Should there be a lost or missing person(s) at the end of an event, our staff along with our police officers will not be released until the missing person is located, or on-duty police have responded.

If guests have lost your tickets to a Blue Jays game, they are asked to contact the Blue Jays ticket office at 416-341-1234. For stolen tickets, guests should report it to their nearest police station - obtain an occurrence number, badge number of the officer who received the report, telephone number of the police station and division number. Provide the ticket office with this information. Service charges will apply on reprinted tickets. Lost or stolen tickets can only be reprinted with authorization from the ticket purchaser officially listed on the account.

Watching any Rogers Centre Event from a Luxury Suite is the perfect opportunity to:

• Entertain prospective clients
• Thank new or existing clients for their business
• Reward top performers by incorporating tickets into your company's sales incentive program
• Run an internal contest to encourage team spirit
• Recognize milestones such as birthdays, retirement, etc.

Luxury Suites include a great view, interior and exterior seating, customized catering, concierge service, private ensuite washroom, televisions, hosts and can accommodate groups of 10-50 guests. Larger areas for groups of 100 or more guests are also available.

It makes perfect business sense. Call 416-341-1635 or e-mail luxury.suites@rogerscentre.com.

The Toronto Blue Jays team with local communities welcoming them to the ballpark with specially discounted tickets. These dates include:

• Woodstock Day - Saturday, April 18
• Stratford Day - Saturday, June 13
• Brantford Day - Saturday June 27
• Mississauga Day - Sunday, August 23

For the benefit of fans wishing to enjoy a Blue Jays game free from alcohol in their section, the Blue Jays have designated parts of sections 141/142, 237/238 and 520/521 as non-alcoholic.

Guests are not permitted to throw any objects around or within the Rogers Centre seating areas (e.g., baseballs, beach balls, shoes, seat cushions, hats, food, drinks, ice, coins, etc.). Failure to adhere to this policy may result in guest ejection from the stadium.

Clothing with offensive language or indecent graphics is prohibited in Rogers Centre. Offenders may be denied entry into or possibly ejected from the stadium.

Toronto Blue Jays Baseball Club Administrative offices are located within Rogers Centre on the 300 and 400 Levels. The main entrance to the office is through Gate 9.

Toronto Argonauts Football Club Administrative offices are located within Rogers Centre on the 300 level opposite suite 343 between gates 9 and 13.

Ticketmaster Administrative offices are located on the 200 level below the Gate 3 entranceway.

The public address system at Rogers Centre is not to be used for paging guests or staff members. In the event of an emergency or other special circumstances, consideration will be given to using a general page.

There is underground parking available at Rogers Centre with elevator access to the building. Rates vary depending on the event.

The lot is divided into four zones:

1. Star Zone (Green) — Northeast section of the building / Closest elevator is at Gate 3
2. Cloud Zone (Blue) — Southeast / Gate 7
3. Sun Zone (Red) — Southwest / Gate 9
4. Moon Zone (Yellow) — Northwest / Gate 13
5. Hotel Zone (Purple) — North

A number of limited parking spaces for wheelchair users are available by reservation only. For further information and to make reservations, contact Rogers Centre Parking at 416-341-3004. Please have your disability permit number handy for bookings. Bookings begin 3 weeks prior to the event day.

Bus parking is available in the lot directly across the street from Gate 8, controlled by Rogers Centre. This lot is manned during Rogers Centre events only. The cost is $40 per bus from midnight to midnight. The Bus Lot is patrolled regularly and vehicles will be tagged if their parking ticket has expired or one has not been purchased. If tagged, payment can be made to the address located on the back of the invoice/tag.

There are a number of parking lots within walking distance of Rogers Centre, but the stadium has no formal affiliation with any of those lots.

The Blue Jays in conjunction with Major League Baseball are proud to offer Pitch, Hit & Run which is a grassroots initiative in which youngsters ages 7-14 have the opportunity to showcase their skills in pitch, hitting and running. Boys and girls participate together, with winners advancing from local competitions to sectional competitions to individual team championships and finally the national finals at the MLB All-Star Game. This competition is free for all youngsters. Questions regarding Pitch, Hit & Run can be submitted to pitchhitrun@mlb.com.

Blue Jays players and coaches make several community appearances throughout the GTA during the baseball season, including school rallies and visits to the Hospital for Sick Children. More information can be obtained by calling Community Relations through 416-341-1000.

Run by the Professional Baseball Athletic Trainers Society (PBATS), this initiative promotes healthy living by teaching children and their families the importance of staying fit, being active and maintaining a healthy lifestyle to prevent childhood obesity. Club athletic trainer schedule activities focusing on fitness and nutrition at their ballparks for between 75-200 children with a focus on children ages 10-13.

The Toronto Blue Jays are proud to partner with the Juvenile Diabetes Research Foundation (JDRF) to host 100+ children at Rogers Centre for this annual event.

The Blue Jays Amateur Player of the Month Award is given monthly to players in the five sponsored divisions of Baseball Ontario. Winning candidates are selected based on the following categories:

• Community Involvement
• Academic Performance
• Personal Accomplishments
• Sportsmanship

Each award winner receives 4 tickets to a Blue Jays game including a pre-game ceremony recognizing their award; a Blue Jays autographed cap; and, a plaque to recognize their accomplishments. Nomination information is available at www.bluejays.com\community.

The enforcement of criminal code infractions, liquor violations and Toronto by-laws is the responsibility of the Toronto Police Service. During every Blue Jays home game and most Rogers Centre events, the building employs a number of police officers to patrol Rogers Centre and assist our staff. If you have an emergency, please notify the nearest Rogers Centre employee immediately.

The Official Toronto Blue Jays program, "PLAYBALL", costs $5 and is available, both inside and outside the stadium or by calling our mail-order department toll free 1-877-Jays-Shop or locally 416-341-2903.

The following items are prohibited at Rogers Centre:

• Large bags and knapsacks exceeding 16" x 16" x 8"
• Hard-sided coolers
• Alcoholic beverages
• Flagpoles
• Sticks (including signs attached to sticks)
• Offensive, political or other non-event related banners or signs
• Laser pens
• Pressurized air horns
• Cans
• Glass bottles
• Plastic bottles larger than 600 ml.
• Projectiles that can cause injury or disruption of a game or event
• Beach balls or other inflatable objects
• Brooms
• Fireworks, firearms or other weapons
• Frisbees
• Knives
• Squirt guns
• Stools or folding chairs

Alcohol, drugs and weapons will be seized.

TTC

Rogers Centre is conveniently located within easy walking distance of the subway. Guests may take the Spadina/University or Yonge subway lines to Union Station. For further information, guests should call TTC information at 416-393-INFO(4636).

GO Transit

Guests can take GO Transit to Union Station. For further information, guests should call GO INFO at 416-869-3200 or 1-800-GET-ON-GO

In the event that a game or event is postponed, guests may exchange their ticket stub for a similar-priced ticket (subject to availability) for a future 2009 home game or event. Exact stipulations will be communicated during all rain checks.

There are eight ramps located throughout Rogers Centre that allow for access to and from entrance and exitways, and the 100, 200 and 500 levels. Access to different levels can be limited based on seat location as printed on guests' tickets.

Subject to annual review, Major League Baseball rules stipulate the following cannot be shown on the Video Display Board (JaysVision):

• Pitched balls not put in play
• Forced plays at 2nd base
• "Bean" balls and fights/arguments

Close plays may be shown, but only at regular speed on a discretionary basis.

The Rogers Plus location at Gate 8 offers customer assistance and sales of the latest Rogers Cable, Wireless and Internet products. Official Blue Jays merchandise is also available for sale. Please note, you cannot enter the stadium from the store location.

Hours of operation:
Rogers Plus: Monday to Saturday 10 a.m. - 9 p.m.
Sunday 10 a.m. - 5 p.m.

Rogerscentre.com is the only site that will keep you updated on the over 200 event days that take place at Rogers Centre. In addition to housing a versatile sports arena, Rogers Centre hosts numerous concerts, family entertainment and trade shows. From event details to ticket information and fun facts, Rogerscentre.com keeps you up-to-date 24-hours a day with just the click of a button.

The decision for the roof to be opened or closed during Blue Jays games is dependent upon detailed weather information. If the game begins with the roof open, the roof can be closed at any time if climatic conditions warrant. If the game begins with the roof closed, it may still be opened before the end of the sixth inning if the Umpire Crew Chief and Blue Jays officials agree the weather has turned in a way that will ensure fan comfort and enjoyment.

The Blue Jays strive to make Rogers Centre an "outdoor" facility by having the roof open as often as possible. However, the comfort of our guests is still a high priority.

In partnership with Toronto Community Housing, the Jays Care Foundation runs Rookie League - an eight-week baseball day camp program for kids living in Toronto Community Housing neighbourhoods. Blue Jays center fielder Vernon Wells acts as the program's Honourary Commissioner, with Lyle Overbay, Alex Rios, Roy Halladay and Aaron Hill joining him to serve as Honourary Division Captains. Rawlings generously donated brand new baseball gloves for every child, and Lesters Foods provided all of the participants with lunch throughout the summer. Volunteers from the Blue Jays family and the Ontario baseball community also get involved throughout the summer, providing over 500 children from more than 20 different communities with valuable baseball skill development instruction, while emphasizing the value of teamwork, partnership, and cooperation in life beyond the baseball diamond.

Each year, prior to the kick-off of the Rookie League season, the Foundation hosts its annual Rookie League Equipment Drive at Rogers Centre in partnership with the Baseball Tomorrow Fund. In 2008, the Equipment Drive generated over $2,000 in monetary donations, in addition to the more than 200 pieces of much-needed new and used baseball equipment that was put to use throughout the summer at Rookie League. The 2009 edition of the Rookie League Equipment Drive is scheduled to take place on Saturday, May 30 and Sunday, May 31 when the Blue Jays take on the Boston Red Sox.

Kids 14 years of age and under are invited to come down to the diamond to Run the Bases for free after every Saturday home game. Parents and guardians should escort the kids down ramps near sections 508, 208, and 108 following the game.

The Toronto Blue Jays urge all fans to purchase tickets through established means and not to patronize ticket brokers or ticket prospectors, or "scalpers." The Blue Jays, along with its guests are challenged during each event with these illegal ticket brokers outside the stadium. However, the Blue Jays are powerless when the activity is taking place outside of the building line. It is up to the Toronto Police Service to monitor and charge the brokers for their conduct.

Pocket schedules are available at the Box Office and Guest Services locations. Schedules can also be obtained by mail, by calling 416-341-1000 or by e-mailing ticket.office@bluejays.com.

Celebrate School Days in 2009 on Thursday April 9, Tuesday May 5, and Thursday, June 4. The Blue Jays welcome school groups of 20 or more with discounts of up to 40%. On School Days, the Club runs a Banner Contest where your school can win a $500 Bursary for showcasing the best banner at the game. There will also be a school-kit giveaway. For information and pricing, please call 416-341-1188.

Scorecards and a pencil are available when purchasing a PLAYBALL Program for $5.

Guests purchasing single game tickets will be subject to a ticket charge per ticket. The costs are as follows:

• Tickets purchased via the phone: $2-$5 per ticket service fee
• Tickets purchased via the box office: $2 per ticket service fee
• Tickets purchased via the internet: $2.25-$5.25 per ticket service fee

There is a $4 handling fee (delivery charge) per order charge.

Sightlines is an open-air concept restaurant, located on the north side of Rogers Centre. Sightlines is open for pre-event and event dining and is also available on non-event days for private catered functions. For reservations or general inquiries, please call 416-341-2424.

Since January 2006, Rogers Centre has been a smoke-free environment, in compliance with the Province of Ontario's Smoke-Free Ontario Act. Smoking is not permitted at any level in the building. Security issues preclude us from allowing guests back into the building if they choose to exit. Those fans leaving the facility to smoke, will not be permitted re-entry to the stadium.

The Toronto Blue Jays Spring Training Facility is Dunedin Stadium in Dunedin, Florida. Grapefruit League games take place in March and scheduling and ticketing information will be available by mid-November. Fans who wish to order tickets for Spring Training 2009 should call 727-733-0429 or 1-800-707-8269.

Copies of the Stadium Rules and Standards of Conduct are posted in a variety of locations throughout Rogers Centre (including in proximity to building entrances). The text of the policy as of January 1, 2009 is as follows:

A valid ticket must be produced upon entry to the stadium and at any time thereafter upon request. Rogers Blue Jays Baseball Partnership ("Blue Jays") and/or Rogers Stadium Limited Partnership (collectively, the "Management") reserves the right, without compensation or refund of admission price to refuse any person admission to the stadium, or to remove such person from the stadium, (i) if the person uses language or exhibits conduct which, in the opinion of Management, is abusive, illegal or objectionable or might otherwise interfere with the reasonable enjoyment of others, (ii) if, in the opinion of the Management, the person's ticket is not valid, or (iii) if the person brings into the stadium any restricted items, including, without limitation, alcohol, illegal drugs, chemicals, bottles, cans, weapons of any kind, large bags, knapsacks or hard-sided coolers or briefcases (list of restricted items subject to change at any time in the discretion of the Management). Each person wishing to enter the stadium consents to Management's reasonable examination of his or her person and/or belongings to ensure compliance with the foregoing.

Each person entering the stadium grants to the Management, their corporate affiliates, agents, broadcasters, business associates and/or sponsors (collectively, the "Authorized Parties") the absolute and irrevocable right to utilize that person's voice, image and/or likeness in connection with any transmission, retransmission or reproduction in whole or in part of the game to which such person is admitted. Each person entering the stadium further grants to the Authorized Parties the absolute and irrevocable right to use that persons voice, image and/or likeness for any purpose whatever, including on merchandise and in Blue Jays advertising, without restriction, and regardless of medium. Each person entering the stadium thereby waives all rights of inspection or approval regarding any use of his/her voice, image or likeness and any right to remuneration therefore, and releases and discharges the Authorized Parties from any and all claims and demands arising out of or in connection with the use of his/her voice, image or likeness, including, without limitation, any and all claims for invasion of privacy, right of publicity or defamation.

Each person entering the Stadium agrees that: (A) he/she shall not transmit or aid in transmitting any information about the game or event that he/she is attending, including, but not limited to, any account, description, picture, video, audio, reproduction or other information concerning the game or event (collectively "Event Information"), (B) Blue Jays is the exclusive owner of all copyrights and other proprietary rights in all baseball games and event information in respect of such baseball games, and (C) all photographs and recordings created by him/her are for personal use only.

WARNING: Each person entering this stadium voluntarily assumes all risks of any injury or other loss to person and property occurring during his/her presence at the stadium and/or incidental or related to the event being held or game being played at the stadium, as applicable, at or about such time (including, without limitation, injury suffered from balls, bats or other objects projected into or within the stands), and releases the Management, Major League Baseball, the Commissioner, the participating teams, the performing acts and their respective agents, corporate affiliates and employees from and all liability therefore, regardless of whether such injury or loss occurs before, during or after the actual performance of the event or playing of the game, as applicable, and whether such injury or loss is caused by any person's negligence or otherwise. PRIOR TO, DURING AND FOLLOWING BASEBALL GAMES, INCLUDING DURING ALL BATTING PRACTICES, FIELDING PRACTICES AND WARM-UPS, ITEMS SUCH AS BASEBALLS, BATS AND FRAGMENTS THEREOF MAY BE THROWN OR HIT INTO THE STANDS AND CAUSE SERIOUS INJURY. FOR EVERYONE'S SAFETY, PLEASE STAY ALERT AND BE AWARE OF YOUR SURROUNDINGS.

Copies of the most current Stadium Rules and Standards of Conduct are available at Gate 9 or by calling 416-341-1000.

There are several stairwells throughout the stadium (including stairwells that run beside elevators 7 and 9) that allow for access to and from entrance and exitways and various levels of the stadium. Access to different levels can be limited based on seat location as printed on guests' tickets.

The Toronto Blue Jays and Rogers Centre welcome guests with baby strollers, but asks kindly that all strollers be checked at a Guest Services location and not stored at either the guest's seat or at the top of the aisle.

Sunscreen is available at most official merchandise stands throughout Rogers Centre.

Taxis can often be found north of the stadium on Front Street.

The Jays Care Foundation was proud to be a part of the announcement of the Team Up for Youth initiative in September of 2008, an unprecedented partnership involving the charitable foundations of Toronto's four major professional sports teams and the Youth Challenge Fund.

Through this partnership the Jays Care Foundation, Leafs Fund, Raptors Foundation for Kids and Argos Foundation will contribute over $700,000 to programs and capital projects in Toronto's thirteen priority neighbourhoods selected for funding by the Youth Challenge Fund. These funds are then matched by the Ontario government, bringing the total investment to more than $1.4 million.

The Jays Care Foundation has already committed over $400,000 to six projects approved for funding by the Youth Challenge Fund through both our Grants Program and through the Field of Dreams capital project funding program.

Payphones are located at these convenient locations around Rogers Centre:

• 100 Level: near sections 107, 114, 117, 123, 126, 129, 135, 136
• 200 Level: near sections 208, 217, 221, 227, 231, 239
• 500 Level: near sections 508, 517, 522, 531, 539

The Toronto Blue Jays have created many themed ticket promotions. Discounted tickets are available for these games.

The following agreement is entered into between each ticket purchaser and Rogers Blue Jays Baseball Partnership. It is printed on the back of each physical ticket issued and accompanies all Rogers Video and Print @ Home orders.

This ticket (the "Ticket") represents a revocable licence (the "Licence") and is issued to the buyer and/or bearer (as the context dictates, the "Licensee") by Rogers Blue Jays Baseball Partnership (the "Club") pursuant to certain terms and conditions including those set forth below (the "Conditions"). The Licensee is absolutely responsible for any violation of the Licence and should safeguard the Ticket so that the Licence is not violated. By using this Ticket, the Licensee agrees and accepts the Conditions, as well as all Stadium Rules and Standards of Conduct ("Standards") posted in or about Rogers Centre (the "Stadium"). Advance copies of the Standards may be obtained at Stadium Gate 9 or by telephoning 416-341-1000.

Subject to the Limited Exchange Policy, this Ticket only permits the Licensee the right to: (a) enter the publicly-accessible areas of the Stadium at times determined by the Club, (b) attend the Toronto Blue Jays ("Jays") game identified on the Ticket; and (c) sit in the seat location identified on the Ticket. A valid Ticket must be produced upon entry to the Stadium and upon request anytime thereafter. The Club reserves the absolute right to determine the validity of any ticket and access to the Stadium, suites and/or seating areas during Jays game periods.

Unless otherwise authorized by the Club, any direct or indirect sale, resale, auction, assignment, or transfer of this Ticket at a price greater than the price printed on the front, as well as any attempt at any of the foregoing, is strictly prohibited and a violation of the Licence. Tickets obtained from unauthorized sources may be lost, stolen or counterfeit and, if so, are void. This Ticket may not be used for advertising, promotion (including contests, giveaways and sweepstakes) or any other trade or other commercial purpose without the prior written consent of the Club. Any violation of the Licence will give the Club the unrestricted right to revoke or terminate this Licence, seize the Ticket and/or cancel the Licensee's ticket account immediately without having to refund the face value of this Ticket or any other tickets. The Club reserves the right to investigate violations of the Licence, the Conditions and/or the Standards. The failure of the Licensee to cooperate with any investigation constitutes a violation of the Licence. The Licensee acknowledges that damages may not be an adequate remedy for breach of the Conditions or Standards and consents to injunctive or other relief which may be sought to enforce same.

SECURITY POLICY: No alcohol, illegal drugs, chemicals, bottles, cans, weapons of any kind, large bags, knapsacks or hard-sided coolers or briefcases will be permitted into the Stadium. No reentry permitted. By seeking entry to the Stadium, the Licensee consents to a reasonable search of his/her person and belongings. The Licensee agrees not to use language or engage in conduct that is abusive, illegal or objectionable or might otherwise interfere with the applicable Jays game or with the reasonable enjoyment of others and the Club and/or Rogers Stadium Limited Partnership ("RSLP"), owner of the Stadium, reserve the right, with or without refunding the face value of the Ticket, to refuse admission to and/or eject any person who fails to comply with any Condition, including the foregoing, or the Standards. The Club reserves the right to change this Security Policy without notice.

BY USING THE TICKET, THE LICENSEE AGREES THAT: (A) HE/SHE SHALL NOT TRANSMIT OR AID IN TRANSMITTING ANY INFORMATION ABOUT THE GAME TO WHICH THE TICKET GRANTS ADMISSION, INCLUDING, BUT NOT LIMITED TO, ANY ACCOUNT, DESCRIPTION, PICTURE, VIDEO, AUDIO, REPRODUCTION OR OTHER INFORMATION CONCERNING THE GAME (COLLECTIVELY "GAME INFORMATION"); (B) THE CLUB IS THE EXCLUSIVE OWNER OF ALL COPYRIGHTS AND OTHER PROPRIETARY RIGHTS IN THE GAME AND GAME INFORMATION; AND (C) HE/SHE IS GRANTING THE CLUB, THE OPPOSING CLUB AND EACH OF THEIR RESPECTIVE AGENTS AND LICENSEES THE UNRESTRICTED RIGHT AND LICENCE TO RECORD THE LICENSEE'S VOICE, IMAGE AND/OR LIKENESS BY ANY MEANS AND TO USE THAT/THOSE RECORDING(S) FOR ANY PURPOSE, COMMERCIAL OR OTHERWISE, IN THEIR ABSOLUTE DISCRETION AND WITHOUT ANY REQUIREMENT OF FURTHER PERMISSION OR REMUNERATION.

WARNING: PRIOR TO, DURING AND FOLLOWING THE GAME EXPERIENCE, INCLUDING DURING ALL BATTING PRACTICES, FIELDING PRACTICES AND WARM-UPS, ITEMS SUCH AS BASEBALLS, BATS AND FRAGMENTS THEREOF MAY BE THROWN OR HIT INTO THE STANDS. FOR EVERYONE'S SAFETY, PLEASE STAY ALERT AND BE AWARE OF YOUR SURROUNDINGS. ANY GUEST WHO IS CONCERNED WITH HIS OR HER SEAT LOCATION SHOULD CONTACT ANY CUSTOMER SERVICE REPRESENTATIVE FOR AN ALTERNATE SEAT LOCATION. The Licensee voluntarily assumes all risks and danger of any injury or other loss incidental to the sport of baseball, all associated activities and/or his/her attendance at the stadium (including, without limitation, injury suffered from thrown or broken bats, thrown or batted balls or other objects projected into or within the stands), and hereby releases the Club, RSLP, MLB, the Commissioner, the opposing club and their respective corporate affiliates, agents and employees (including players) from any and all liability, regardless of whether such injury or loss occurs before, during or after the actual playing of the game and whether such injury or loss is caused by any person's negligence or otherwise.

LIMITED EXCHANGE POLICY: The Ticket is not subject to any refund and will bear no cash value. In the event a legal game as defined by MLB (i.e., 4 1/2 innings if the Jays are ahead and five full innings if the Jays are behind or the game is tied) is not played on the date specified on the Ticket due to weather, an act of God, or any other reason, the Ticket can be exchanged for a same priced ticket for any regular season Jays home game within the same season as the originally-scheduled game, subject to availability. For more information call the Club's ticket office at 416-341-1234.

Buying Blue Jays tickets online is quick and easy. There are plenty of ticket options to choose from including Season Tickets, Flex Packs, Special Events and Single Game tickets. Just a few clicks and fans are on their way to see the Blue Jays play at Rogers Centre! By selecting the Print At Home feature, tickets will be e-mailed to the user instantly!

Blue Jays fans can purchase Toronto Blue Jays tickets at the Box Office located outside Gate 9 at Rogers Centre. Tickets can be purchased on the day of the game or in advance. Fans can also upgrade current tickets, purchase future game tickets or purchase any of our exciting Toronto Blue Jays ticket packages simply by visiting the box office at Gate 9.

Blue Jays fans can obtain a future game ticket, upgrade their day-of-game seat or make further ticket inquiries by going to the Advance Inside Ticket Window on level 100 behind section 127 (Gate 9a). The Advance Ticket Window is available when the gates open until 30 minutes after the game ends.

Fans may purchase items such as Flex Packs, Single Game Tickets and Blue Jays Gift Cards at over 80 of our Rogers Video and Rogers Plus locations throughout Southern Ontario. Also, as a customer convenience and upon special request, tickets ordered at bluejays.com or by phone at 416-341-1234 may be picked up at your neighborhood Rogers Plus location. Fans that choose this option will need to contact the Blue Jays directly if they require servicing with their tickets (exchange, cancellation, group discounts, etc.).

Fans can order tickets through the mail by selecting the game, number of tickets, and preferred seat locations along with either 1) a personal cheque, 2) Visa, MasterCard or American Express number, or 3) money order made payable to the Toronto Blue Jays Baseball Club. Any order received within less than five business days prior to the game will only be available at Will Call.

Mailing Address:

Fax: 416-341-1230

Fans may purchase tickets for Blue Jays home games by calling 416-341-1234 or 1-888-OK-GO-JAY. Payment can be made by:

1. major credit card (Visa, MasterCard, American Express)
2. Rogers or Toronto Blue Jays Gift Cards, available at most major retailers in the GTA
3. monthly on Rogers Cable, Wireless or Consolidated bill for eligible Rogers customers

Hours of Operation for non-game days are:

1. Monday to Friday — 8:00 am to 9:00 pm
2. Weekends — 9:00 a.m. to 5:00 p.m.

Hours of Operation for game days are:

• Monday to Friday — 8:00 a.m. 9:00 p.m.
• Weekend (1 p.m. start) — 9:00 a.m. to 5:00 p.m.

Ticket Kiosk machines where Blue Jays tickets can be purchased are located around the exterior of the stadium. They can be found at Gates 1, 6, 6A, 9A, 11, 14 and the Northern Facing of Rogers Centre between Gates 1 and 15.

For each game, the Toronto Blue Jays will be using bar-code scanning of tickets of guests entering Rogers Centre. Ticket scanning provides the Toronto Blue Jays quick and accurate attendance figures, helps us to track giveaway quantities at the gates, and controls fraudulent, duplicate, or invalid tickets from entering Rogers Centre.

Tickets for Rogers Centre events (excluding Blue Jays home games) can be purchased at any Ticketmaster outlet, on-line at ticketmaster.ca or at 416-870-8000.

The Ticketmaster Box Office is located on Bremner Boulevard, south side of the stadium near Gate 7. The hours of operation are:

• Monday through Saturday: 10:00 a.m. - 6:00 p.m.
• Sunday: Closed (open when there is an event (excluding Blue Jays home games) in the building)

Also known as the media guide, the 2009 Blue Jays Official Information Guide has detailed biographies on players on both the Major League roster and throughout the Minor League system. It has more than 400 pages of Blue Jays history, statistics, a detailed review of the 2009 system and a comprehensive roster of every player to have ever suited up for the Club. It's available at Jays Shop locations or by calling our mail-order department toll free at 1-877-JAYS-SHOP or locally at 416-341-2903.

For more information on Toronto and the area surrounding the Rogers Centre, please visit torontotourism.com (1-800-499-2514).

Fans can take a behind the scenes tour of Rogers Centre, one of Toronto's most popular tourist attractions. Tours operate daily (stadium schedule permitting). The one hour tour takes you through the stadium from bottom to top. The costs are as follows:

• Adult — $13.75
• Senior — $10.25
• Youth (12-17) — $10.25
• Child (5-11) — $8.25
• Infant (0-4) — No charge

Groups of 20 or more receive a discount.

Tickets can be purchased on line at ticketmaster.ca.

The New ticket window location is at the northeast corner of Rogers centre, lower 100 level (Gate 3), next to Jays shop Gate 5.

For more information call 416-341-2771 or visit rogersentre.com

Any fan venturing onto the playing field before, during or after a game or event will be subject to criminal prosecution and/or fines up to $1,000.

U.S. currency is accepted at the Jays Shop Stadium Edition and all official merchandise locations. All concession stands accept U.S. currency. The exchange rate is posted at all locations. Currency conversion will only be from a result of a sales transaction.

Ushers are stationed throughout Rogers Centre to assist you and to enforce stadium rules and regulations. If someone is interfering with your enjoyment of the game or event, please contact an usher. Please treat our ushers with courtesy and respect by following Rogers Centre rules - they are making the stadium a safer and more comfortable environment for all our guests.

For the past 32 years, the Blue Jays have supported the efforts of Variety - The Children's Charity and Variety Village. On Sunday May 13, the Blue Jays will host over 5,000 children and their families for Variety Village Day at Rogers Centre.

Video cameras are allowed at Rogers Centre for non-commercial use at all Blue Jays games provided they do not disrupt other fans enjoyment of the game. The taping of any game footage, however, is strictly prohibited.

The Toronto Blue Jays have teamed with Daktronics on the installation of a new state of the art video display board system. The main screen in centre field measures 110 feet across and 33 feet high. Two large screens, used largely for out of town scores, have been built into the outfield wall, each measuring 65 feet across and 10 feet high. Two more video screens stretch outwards on the concrete facing of the 300 Level, reaching from the main screen in centre field down the first and third base lines. The screens can carry fully integrated video or messages, or work independently.

Fans can reserve special messages, including marriage proposals, on the video display board by making the proper arrangements and a donation to Jays Care Foundation no less than five business days in advance of the game in question. Please call the reservation line at 416-341-1020 for detailed information.

There are a limited number of seats for the visually impaired. Seats are sold on a first come, first serve basis and must be ordered 24 hours in advance. For further information, call 416-341-1234.

Washrooms are located in convenient locations on the concourses of each seating level. There are 73 washrooms available on the five levels of Rogers Centre - 30 for men, 34 for women and 9 family/accessible washrooms. Additionally, each Luxury Suite on the 300 and 400 Levels is equipped with its own private en suite washroom.

The Toronto Blue Jays are proud to partner with Make-A-Wish Toronto & Central Ontario to bring some very deserving children down to the ballpark. The Wednesday's Wishes program provides Blue Jays players and coaches the opportunity to meet some of the "little heroes" in our community and assist Make-A-Wish in granting wishes to create hope and happiness for these children who live with a life-threatening illness.

Prior to each Wednesday game at Rogers Centre, "Wish Children" are special guests of the Toronto Blue Jays on-field at Blue Jays batting practice before they retire to their seats to enjoy the game. At select Wednesday's Wishes games throughout the season, you ay also find "Wish Children" throwing out the ceremonial first pitch or leading the fans through the 7th inning stretch.

Beginning in 2008, $5.00 from each ticket sold in the Make-A-Wish Section at each Wednesday game at Rogers Centre were donation to Make-A-Wish Toronto & Central Ontario to help grant the magical wishes of children living with a life-threatening illness.

The Toronto Blue Jays can provide wheelchairs to transport fans to and from their seat only. Inquiries concerning wheelchair seating should be directed to the Consumer Sales department at 416-341-1234.

The Toronto Blue Jays Will Call (complimentary) tickets can be picked up at window #46 outside Gate 9. This window is open 2 hours prior to first pitch.

Located on the north side of Rogers Centre, Windows is our largest banquet facility and can accommodate groups from 30 to 1,000 people. For group bookings or general inquiries, please call 416-341-1188.

The Toronto Blue Jays are proud supporters of youth baseball and softball across the Ontario.

Blue Jays involvement includes:

• Sponsorship of Baseball Ontario's Jays Mosquito Division and Jays Bantam Division
• Blue Jays Amateur Baseball Player of the Month Award
• Rookie League Baseball with Vernon Wells as Official Commissioner
• Instructional Clinics
• Rookie League Weekend Glove Drive
• Baseball Ontario Day on Sunday, September 7

The .400 Summit Suite is quickly becoming the most exclusive meeting space in all of Toronto, offering nine wide screen televisions, wireless Internet access and state-of-the-art audio-visual presentation capabilities. It can accommodate up to 300 guests for Blue Jays or Argos games. The space is also fully convertible into numerous setups for private functions, including full boardroom set up, media set up or dinner set up. For information, call 416-341-1635 or e-mails luxury.suites@rogerscentre.com.

The Jays Care Foundation will run 50/50 Draws at every home game during the 2009 season. The proceeds of the draw will benefit the Jays Care Foundation and the charitable organization or community group participating that day as ticket sellers. Tickets are 3 for $5 or 7 for $10.